Cheesemonger

Metropolitan Market•Seattle, WA

10d•$22 - $27

About The Position

Team members within our Cheese Department enjoy sharing product information about specialty cheese, product pairings, recipes and meal solutions with our guests. Our fast-paced environment requires team members to successfully prioritize between routine tasks (such as packaging and merchandising products) and immediate customer needs. We seek outgoing, friendly individuals to help us deliver outstanding quality specialty cheese products to our guests! MORE ABOUT WHAT YOU’D DO Demonstrate genuine enthusiasm and sincerity; customize approach to meet guest needs and build rapport through individualized service. Effectively assess, anticipate and follow-through on guest needs and questions related to products. Actively work to remain knowledgeable and current in areas of responsibility, including product knowledge. Move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back. Ensure products are packaged with the highest level of quality, proper tools and presentation is maintained. Maintain product inventory at a level that promotes effective sales merchandising and maximizes sales potential; assist Leadership Team with product and supply ordering. Participate in the company sponsored training and preparation for the Certified Cheese Professional accreditation. Team members may, but are not required to take the American Cheese Society exam.

Requirements

High level of self-motivation and initiative
Ability to problem solve
Proven success working in a diverse team environment
Demonstrated ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines
Excellent time management and organizational skills
Exceptional customer service skills
Strong interpersonal and oral communication skills
Comprehensive knowledge and understanding of food, including ingredients, applications, pronunciations and culinary skills
Knowledge of food safety, HACCP/Department of Health guidelines, inventory and portion control
Experience in merchandising product
One year of customer service experience
One year of food service experience
Valid Washington State Food Workers Card to begin work

Responsibilities

Share product information about specialty cheese, product pairings, recipes and meal solutions with guests.
Prioritize between routine tasks (such as packaging and merchandising products) and immediate customer needs.
Demonstrate genuine enthusiasm and sincerity; customize approach to meet guest needs and build rapport through individualized service.
Effectively assess, anticipate and follow-through on guest needs and questions related to products.
Actively work to remain knowledgeable and current in areas of responsibility, including product knowledge.
Move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back.
Ensure products are packaged with the highest level of quality, proper tools and presentation is maintained.
Maintain product inventory at a level that promotes effective sales merchandising and maximizes sales potential; assist Leadership Team with product and supply ordering.
Participate in the company sponsored training and preparation for the Certified Cheese Professional accreditation.