CHEESE SHOP/CLERK

Kroger • Gunnison, CO

123d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return. The individual will assist the department manager in achieving sales and profit goals, while monitoring and controlling quality assurance standards. Collaboration with the Deli/Baker Merchandising team and the Deli/Bakery department is essential to create an engaging environment for customers. The position also emphasizes demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Nice To Haves

• High school education or equivalent.
• Comparable retail experience.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist department manager in achieving sales and profit goals.
• Monitor and control all established quality assurance standards.
• Work closely with the Deli/Baker Merchandising team and Deli/Bakery department.
• Demonstrate the company's core values.
• Gain and maintain knowledge of products sold within the department.
• Respond to customer inquiries and make product suggestions.
• Offer product samples to help customers discover new items.
• Inform customers of Cheese Shop specials.
• Provide customers with fresh products and correct portion sizes.
• Measure, prepare, and mix ingredients according to recipes.
• Prepare, package, label, and inventory ingredients.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and assist customers in locating products.
• Maintain awareness of inventory/stocking conditions.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained.
• Reinforce safety programs and comply with safety procedures.
• Practice preventive maintenance on equipment.
• Notify management of customer or employee accidents.
• Report safety risks or illegal activities to store management.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable and nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary.
• Provide support and assistance to minors, individuals with special needs, and older adults.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED