CHEESE SHOP/CLERK

Kroger • Eagle, CO

119d

About The Position

The position focuses on creating an outstanding customer experience through exceptional service. The role involves establishing and maintaining a safe and clean environment that encourages customer return visits. The individual will assist the department manager in achieving sales and profit goals while monitoring and controlling quality assurance standards. Collaboration with the Deli/Baker Merchandising team and the Deli/Bakery department is essential to create an engaging environment for customers. The position also emphasizes demonstrating the company's core values, including respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.

Nice To Haves

• High school education or equivalent.
• Comparable retail experience.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customer return.
• Assist department manager in achieving sales and profit goals for the department.
• Monitor and control established quality assurance standards.
• Work closely with the Deli/Baker Merchandising team and Deli/Bakery department to create an engaging environment for customers.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Gain and maintain knowledge of products sold within the department and respond to customer inquiries.
• Offer product samples to help customers discover new items.
• Inform customers of Cheese Shop specials and provide fresh products as ordered.
• Measure, prepare, and mix ingredients according to recipes using kitchen utensils and equipment.
• Prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review 'sell by' dates.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout to assist customers in locating products.
• Stay current with present, future, seasonal, and special ads.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and logs are kept.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Practice preventive maintenance by inspecting equipment and notifying management of repairs needed.
• Notify management of customer or employee accidents and report safety risks or illegal activity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food and Beverage Retailers
• Education Level: High school or GED