Cheese - Manager

Bristol Farms•Woodland Hills, CA

About The Position

This is a management position. The Cheese Manager will have the necessary confidence, commitment, and motivation to move their staff and themselves toward success. Key personality traits & skills needed to accomplish this are patience, even-tempered, humility, observance, perceptive, supportive, decisive, flexible, analytical, consistent; and an encourager and teacher. Must be self-motivated; have strong leadership skills; good listening skills, extraordinary customer service skills; applied empathy; and possess a strong sense of urgency in all duties performed. Due to the Company’s goals and structure, the Cheese Manager should be open to growth and expansion. Essential Duties and Responsibilities In addition to performing all required duties of a Cheese Clerk, the Cheese Manager will take full responsibility for the operation of the Cheese Department. Responsibility is defined as, but not limited to, operations, planning, directing, managing, and achieving targeted profits. In addition, the Cheese Manager is directly responsible for staff development. The Cheese Manager must cultivate a solid working relationship between themselves and their staff. Developing and instilling positive morale is the key to the success of the Cheese Department. The Cheese Manager must also cultivate a working relationship with other department managers to cross-merchandise effectively. He or she also performs the following duties (other duties may be assigned)

Requirements

High School diploma or general education degree (GED)
one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers, or employees of the Company.
Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume.
Ability to add, subtract, divide, and multiply using whole numbers, common fractions, and decimals.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability to resolve conflicts in such a manner to create a win-win situation.
Ability to analyze a variety of situations, think through a solution, and implement the solution.
Knowledge of English
The candidate must have the ability to speak, read, and understand English.
ability to stand
walk
frequently use hands to finger
frequently required to handle or feel objects, tools, or controls.
regularly required to reach with hands and arms.
occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Specific vision abilities required by this job include close and color vision.

Responsibilities

Leads by example; models correct behavior and adherence to company policies and procedures
Prepares daily schedule and directs activities of Cheese Department employees
Maintains high profit margin by approved pre-set budget, which entails, but is not limited to sales goals, cost of goods, expenses, price changes, and waste management (shrink).
Assures high quality and proper quantity through accurate ordering and receiving
Examines products bought for resale or received for storage maintaining the Company highest quality standards
Monitors pull dates on all Cheese merchandise
Manages costs by controlling shrink and theft
Implements and maintains all marketing programs
Manages and assures proper displaying and selling of all cheese products to customers and advises customers on quality, method of handling, and other factors affecting preparing, freezing, and storage
Engages and coaches others in suggestive selling techniques
Assures consistency in Cheese Department policies and procedures by observing employee work habits
Responsible for communication with the Food Service Manager & Store Director on all Cheese Department related issues
Accurately prices all merchandise by weighing, stamping, marking, or placing shelf tags/signs. Applies proper tares as mandated by CA Weights & Measures
Assures daily price changes are done accurately & completed before the store opens; maintaining price integrity at all times
Documents all meetings & distribution of company memos and obtains employee’s signatures as required
Assures all staff members receive monthly Safety News and other required communications
Maintains a clean and sanitary work area at all times
Knows all cleaning chemicals authorized in the Cheese department and understands proper usage
Trains all Cheese Department employees on the proper use of cleaning chemicals
Assures in-service training for all employees and documents all training
Trains all opening and closing procedures for the department
Follows the FIFO rotation system (First-in, First-out). Covers, labels, and dates all leftover foods. Utilizes leftover foods before opening new product
Inspects Cheese during preparation; including measuring temperatures throughout the preparation process, to maintain quality and sanitation by the FDA and local health departmental codes and Company stringent standards
Follows safety work standards and reports any safety hazards to the Store Director
Arrange for all equipment to be fixed and cleaned (with the approval of the Store Director)
Reports on and investigates all accidents which occur in the Cheese department
Assures that all reports and investigations comply with the Cal-Osha SB198 rules and regulations
Responsible for using the tools provided by management to ensure the success of the department
Handles all customer complaints in such a manner to assure repeat business regardless of the complaint
Serves customers with a smile and a willing attitude. Assures high sales by establishing relationships with customers to ensure repeat business
Meets and exceeds Company standards in food, service, quality, and cleanliness.
Follows the employee handbook at all times, emphasizing service standards and appearance