Cheese Department Manager

Citarella • East Hampton, NY

98d

About The Position

As the Cheese Department Manager, you are a key player in overseeing and managing all aspects of the cheese department including but not limited to: department profitability, displays, oversee inventory control and leading the team to successfully drive business/sales. Our guest is the heart of our business. As the Cheese Department Manager, you will be responsible for providing every guest with an exceptional shopping experience; listening and responding to their needs and being the subject matter expert of your department.

Requirements

• Minimum of 3 years experience managing a cheese department in a grocery store environment.
• Flexibility schedule including nights, weekends and holidays.
• Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of usually 20-50 pounds.
• Ability to work in a temperature-controlled environment.
• Vast knowledge of cheese and dairy products.
• Advanced knife skills. This may also include deli slicer experience.
• Food safety and sanitation knowledge.
• Ability to show initiative, work with limited supervision, and are self-motivated.
• Ability to hire, train, inspire and develop a team.
• Team builder and brand ambassador.
• Excellent interpersonal communication and organizational skills.
• Proficient computer knowledge and skills; Microsoft Outlook, Word, Excel.

Responsibilities

• Provide exceptional guest service by immediately greeting every guest that enters the department.
• Supervise day to day operations of the cheese department.
• Cut, wrap, and portion size various types of cheeses; as well operate deli slicer.
• Manage department profitability, merchandising, guest service, appearance, and team member supervision.
• Write department schedules, approve team members PTO time, and maintain timecards.
• Model and deliver outstanding guest service to ensure guest needs are met in a timely fashion.
• Supervise team members ensuring service standards are always being met.
• Lead the team to drive sales by training them on product knowledge and suggestive selling.
• Process and submit orders; keeping track of department inventory.
• Monitor quality, freshness, product variety, and safeguard proper product rotation.
• Merchandise cheese products attractively in the department and cross merchandise throughout the store.
• Work directly with cheese buyer.
• Adhere to all DOH, DOA and OSHA standards.
• Ensure department is cleaned and maintained throughout all shifts.
• Maintain accurate department signage and pricing.
• Keep records of temperatures, production, damages, shorts, out of date product, and department transfers by way of department log.
• Direct and support team members on department opening and closing procedures.
• Assist store leadership, as required, to select, train, develop, and mentor team members.
• Cultivate, develop and retain team members by way of motivation, and providing feedback.
• Adhere to all assigned duties by management team.

Benefits

• Competitive Wages
• Medical/Dental/Vision/life insurance benefits
• Flexible Spending Accounts
• Employee Discounts
• Paid Time Off
• 401k Retirement Savings Plan with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food and Beverage Retailers