Check Operations Specialist

Flagstar Bank • Jackson, MI

3d

About The Position

The Check Operations Specialist for Item Processing is responsible for ensuring the accuracy, compliance, and timely processing of check-related transactions and remittances. This role supports critical operational functions including data validation, exception handling, and customer adjustments.

Requirements

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience required: 1+ Years in Banking Operations.
• Strong attention to detail and analytical skills.
• Ability to work effectively under pressure in a deadline-driven environment.
• Proficient in Microsoft Office Suite.
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights.
• Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.

Responsibilities

• File Review and Data Accuracy Review and correct incoming check file data to ensure accuracy and completeness prior to processing
• Identify and resolve discrepancies
• Ensure timely handling to minimize customer impact and regulatory risk
• Account and Transaction Reconciliation Perform daily reconciliations of general ledger transactions to ensure timely resolution of exceptions
• Monitor and resolve rejects, exceptions, and outstanding items within set timelines
• Participate in end-of-day balancing and reconciliation procedures
• Metric Reporting Maintain daily logs and documentation for trend reporting
• Regulatory compliance Ensure all activities are performed in compliance with applicable banking regulations, internal controls and audit requirements
• Business Continuity and Contingency Support Participate in Business Continuity planning and testing to ensure operational resilience and readiness in the event of disruptions
• Process Improvement and Efficiency Identify opportunities for automation, process streamlining, and error reduction
• Contribute to documentation updates and staff training initiatives
• ADDITIONAL ACCOUNTABILITIES Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training.
• Accountable to maintain compliance with applicable federal, state and local laws and regulations.

Benefits

• Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED