Check Operations Specialist Senior

Flagstar Bank

76d • $17 - $26

About The Position

The Check Operations Specialist Senior for Item Processing is a subject matter expert in check processing and reconciliation, responsible for overseeing complex operational tasks, ensuring regulatory compliance and supporting strategic initiatives. This role serves as a key resource for process improvement, client support, and business continuity planning. The Senior Specialist works independently and collaboratively to resolve high impact issues and mentor junior staff.

Requirements

• High School Diploma, GED or Foreign Equivalent
• 2+ Years in Banking Operations
• Strong attention to detail and analytical skills
• Strong understanding of check negotiability, lockbox operations and reconciliation practices
• Ability to work effectively under pressure in a deadline-driven environment
• Ability to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office Suite

Responsibilities

• Lead the review and correction of incoming check file data.
• Identify systemic issues and recommend process enhancements.
• Handle escalated check negotiability cases and ensure accurate creation of customer adjustments.
• Provide guidance on exception handling.
• Oversee lockbox remittance preparation, scanning and submission.
• Develop and deliver customized reporting solutions for high value clients.
• Perform and review account and transaction reconciliations.
• Investigate and resolve complex discrepancies.
• Ensure adherence to all applicable regulations.
• Serve as a liaison with Compliance and Audit teams during reviews and assessments.
• Identify opportunities for operational efficiency.
• Document procedures and contribute to standard operation procedural development.
• Lead business continuity planning and testing.
• Support risk mitigation strategies and contingency operations.
• Perform special projects, and additional duties and responsibilities as required.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Comprehensive leave program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees