Check-In Representative

FFE Transportation • Stockton, CA

131d

About The Position

FFE is the largest nationwide asset-based temperature-controlled LTL transportation & warehousing provider. Founded in 1943, our mission is to be the safest, most predominant, temperature-controlled LTL carrier, offering best in class service to our Customers. We empower our team to embrace personal development, technology and diversity to deliver unparalleled service. We are seeking a Check-In Representative for our Stockton, CA location.

Requirements

• High School Diploma or Equivalent
• AS400 and Transportation knowledge is preferred, but not required
• Possess excellent verbal and written communication and listening skills
• Capability of working under tight time constraints in a high volume environment with multiple priorities
• Basic computer skills, Microsoft Office, Excel, Word, etc.
• Strong Customer Service skills
• Must be able to work independently or in a team setting
• Ability to communicate effectively and professionally with operations personnel, management and executive management
• Ability to solve problem where work is defined with established instructions and processes
• Timely and efficient completion of tasks and responsibilities

Responsibilities

• Responsible for checking in inbound paperwork from Drivers - POD's, BOL's, Receipts, etc.
• Creating all Driver packets for next day shipments which would include BOL's
• Commit to and receive detailed customer load information by telephone, fax or email
• Ensuring drivers have adequate information to secure their assigned pickups
• Monitor and trace loads so that follow up can be made when necessary
• Manage service issues by researching and coding all applicable information in the system
• Maintaining safety and temperate sheets
• Maintaining freight select reports for billing purposes
• Investigating missing delivery receipts
• Maintaining blank manifest information for dispatch
• Other duties assigned by Management

Benefits

• Medical, Dental, and Vision Insurance - two medical plan options to fit your needs
• Company-Paid Life Insurance $25,000 - additional voluntary life and ad&d coverage available
• Disability Coverage
• 401(k) Retirement Plan
• Paid Time Off (PTO) and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Truck Transportation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees