Check In Associate - Bloomington RAHC

IU Health • Bloomington, IN

6h • Onsite

About The Position

This position is responsible for the delivery of customer-facing services within
Revenue Cycle System Services. Responsibilities may include scheduling,
registration, insurance verification, prior-authorization, financial counseling,
release of information and customer service. Position adheres to departmental
productivity, quality, and service standards in support of operational goals.

Requirements

• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.

Responsibilities

• Delighting our patients as they arrive to our practice.
• Obtaining and verifying information needed to complete an accurate registration.
• Obtain copayments at the time of the appointment when patients request.
• Along with entering payment within our financial systems.
• Working our ‘Red Alerts’ within our “Work Queue” to prevent insurance denials.
• Constant communication with clinical and non-clinical team members.
• Working the Multi-Patient Task List; Coordinating the scheduling of outbound referrals, procedures, and testing at provider’s request.
• Check out patients and prepare patients for next area of service at provider’s request.
• Working ‘Reminders’, scheduling patients for their follow up appointments.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed