Part-Time Che Figata Host

CityGate Hospitality•Naperville, IL

4d•$16 - $18•Onsite

About The Position

If you strive to be "The Best", we want to hear from you! Apply today at www.citygatehospitality.com/careers and be sure to take advantage of the $250 signing bonus we're offering for this position! 90 Day Waiting Period Applies! Location: Hotel Arista Department: Che Figata Reports to: Director of Food & Beverage Status: Hourly Non-Exempt Compensation Range: $16.00-18.00/hour plus gratuity, commensurate with experience and education Age Requirements: Must be 16+ Additional Requirements: Must be available for afternoon and evenings shifts. Must have weekend availability. Role Summary: This individual is responsible for greeting arriving guests, seating, establishing rapport and assisting with their overall restaurant experience

Requirements

High school Diploma or equivalent education.
Background in Customer Service or experience working in a restaurant.
Excellent verbal and written skills.
Neat and clean appearance.
Ability to work in a team environment.
Must have a flexible schedule and be available to work nights weekends, and holidays.
Must be able to stand and exert well-paced mobility for up to 8 hours.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Must be able to bend, squat and lift up to 30 lbs. on a regular and continuing basis.

Nice To Haves

Certification in alcohol awareness program (BASSET) is preferred.
Previous experience with MIRCOS system a plus.
Knowledge of appropriate table settings and service ware.

Responsibilities

Meets arriving guests with cordial greeting, escorts to assigned tables, issues menus, and solicits rapport in order to accommodate specials needs or requests.
Assigns sections and notifies servers of new guests in their section to ensure the guest receive immediate attention.
Maintains a highly visible appearance in the restaurant during the entire shift and helps servers and bartenders when necessary.
Manages and controls reservation book (open table) to ensure quality service.
Maintains a highly visible appearance in restaurant during entire shift.
Elicits feedback from departing guests on their experience and service.
Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times.
Answers telephones using the standard greeting in a pleasant & professional manner.
Takes complete and accurate messages and/or reservations from guests.
Keeps a clean and organized work area at all times.
Attends daily pre-shift meetings.
Maintains a complete and up-to-date knowledge of all menu items, daily additions and beverages offered.
Follows hotel and departmental policies and procedures.
Understands applicable emergency procedure and evacuations.
Performs related duties as assigned.
This job description is not an exclusive list or exhaustive list of all job functions that an employee in this position may be asked to perform