Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for driving company vehicles on approved assignments. Transports select customers as assigned, providing all passengers prompt, courteous and efficient service. Assists department heads as needed with transportation difficulties. Maintains awareness of vehicular problems and communicates accordingly. Position is located in a cigarette-smoke environment. This position does not have the authority to issue or change the value of complimentaries.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees