Chauffer- On Call (Harrah's Atlantic City/CES)
About The Position
REPORTS TO: SUPERVISES: Supervisor Transportation Atlantic City Operations ESSENTIAL FUNCTIONS: Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. Responsible for driving company vehicles on approved assignments. Transports select customers as assigned, providing all passengers prompt, courteous and efficient service. Assists department heads as needed with transportation difficulties. Maintains awareness of vehicular problems and communicates accordingly. Position is located in a cigarette-smoke environment. This position does not have the authority to issue or change the value of complimentaries. DISCLAIMER: “This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, effort or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments).”
Requirements
- High school diploma or equivalent.
- Must possess a valid New Jersey and Commercial Driver's license (CDL); with passenger endorsement.
- Ability to read and understand map.
- Ability to drive various types of vehicles including standard transmission.
- Must have thorough knowledge of Atlantic City, New Jersey, Pennsylvania, Maryland, and New York roadway systems.
- Public contact background.
- Previous driving background.
- Safe driving record, no more than 2 points for violations on an individual's driving record.
Responsibilities
- Consistently demonstrates superior customer service skills by displaying outlined service behaviors.
- Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.
- Creates an atmosphere of luck and celebrates guest’s wins.
- Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
- Anticipates needs and provides fast, flawless service.
- Checks for satisfaction and effectively resolves service breakdowns when they exist.
- Promotes Total Rewards programs and card membership.
- Provides a warm farewell and thanks guests for visiting.
- Responsible for driving company vehicles on approved assignments.
- Transports select customers as assigned, providing all passengers prompt, courteous and efficient service.
- Assists department heads as needed with transportation difficulties.
- Maintains awareness of vehicular problems and communicates accordingly.
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What This Job Offers
Education Level
High school or GED
