Chat Support Specialist Remote Work From Home

Sutherlandbreezy • Lowell, MA

1d • $40 - $45 • Remote

About The Position

We are hiring professional and friendly Chat Support Specialists to remotely assist U.S. customers via online messaging no phone calls required. Youll help answer questions, resolve account issues, and provide a positive experience with every interaction.

Requirements

• Strong English typing & communication skills
• High-speed internet and remote workspace
• Basic computer navigation skills
• Willingness to learn and follow procedures
• No experience required paid training provided (Call center or customer service experience is a plus)

Nice To Haves

• Call center or customer service experience is a plus

Responsibilities

• Respond to customer inquiries via live chat & email
• Provide accurate account support and updates
• Escalate issues when needed using internal tools
• Maintain service quality and data accuracy
• Deliver friendly, fast, and professional support

Benefits

• $40-$45/hr + weekly pay + performance bonuses
• 100% Remote Work company-provided tools & software
• Comprehensive medical, dental & vision insurance
• 401(k) retirement plan with company match
• Paid Time Off + flexible scheduling options
• Tuition assistance & continuing education support
• Ongoing mentorship, paid training & coaching
• Reward & incentive programs for top performers
• Career-growth path: QA, Trainer, Supervisor roles
• Inclusive culture where your voice matters

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed