Charter Sales Manager

PlaneSmart! Aviation • Addison, TX

2d

About The Position

The Charter Sales Manager is responsible for selling on-demand charter trips, expanding and retaining client relationships, and converting qualified opportunities through the full sales cycle-from lead to quote to close to repeat business-while collaborating closely with Operations to ensure seamless client experience. This role is expected to bring an existing book of business and grow it meaningfully over time.

Requirements

• Approximately five (5) years of experience selling private aviation charter and/or related aviation services, with demonstrated performance.
• Must bring an existing book of business (active relationships and repeat charter buyers) and show the ability to expand it.
• Proven skill in developing and maintaining high-trust client relationships and consistently closing business.
• Experience with charter trip quoting, scheduling, and tracking software; comfortable working quickly with operational constraints.
• Strong commercial judgment-able to balance client needs with company profitability, feasibility, and service standards.
• Excellent oral and written communication skills; polished, confident, and professional with high-net-worth and corporate clients.
• Self-directed, highly organized, and accountable; able to prospect independently and use internal/external resources to win.
• Proficiency with Microsoft Office; comfortable using social media/modern tools to support sales activity.

Responsibilities

• Execute charter sales strategy and monthly/quarterly sales goals in partnership with the VP of Global Sales.
• Manage and grow an existing book of business; deepen relationships through consistent, high-touch communication and proactive trip planning support.
• Prospect and develop new charter clients through outbound efforts, referrals, events, and strategic partnerships.
• Quote, sell, and coordinate charter trips with accuracy and urgency, maintaining high conversion rates and strong margins.
• Maintain strong alignment with Flight Operations to ensure feasibility, pricing integrity, schedule coordination, and an excellent end-to-end customer experience.
• Monitor market and competitor activity (pricing, positioning, fleet shifts, and client trends) to identify opportunities and protect revenue.
• Accurately track pipeline activity, trip history, and communications in company systems/CRM to ensure visibility and continuity.
• Collaborate with Marketing to support campaigns, events, and initiatives that drive charter demand and client retention.
• Provide premium customer service experience, resolving client issues quickly and professionally in coordination with internal teams.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed