Chart Prep Patient Services Specialist (Front Office Receptionist)
About The Position
At American Vision Partners (AVP) , we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation’s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas – including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As our highly visible Chart Prep Patient Service Specialist, the majority of your role will be prepping and maintaining charts for patient care, verifying health insurance coverage, obtaining prior authorizations etc. You will also be our patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.
Requirements
- REQUIRED: High School Diploma or GED
- REQUIRED: Medical office experience
- REQUIRED: Experience with verifying health insurance coverage, prior authorizations, and clinical chart prep
- Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
- Excellent verbal and written communication skills
- Dedicated to creating a quality patient experience
Nice To Haves
- Bilingual preferred
Responsibilities
- Prepping and maintaining charts for patient care, verifying health insurance coverage, prior authorizations etc
- Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
- Greeting patients and visitors warmly in person or by telephone
- Checking patients in and out
- Reviewing all paperwork with patients; consents for procedures
Benefits
- Your health, happiness and your future matters!
- At West Texas Eye, we offer everything from medical and dental insurance, significant eye care discounts, 401(k), paid holidays, PTO, Sick Time, pet insurance, opportunity for growth, and much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
