Charlotte Tilbury Counter Manager

Charlotte Tilbury • Cherry Hill Township, NJ

122d

About The Position

Join Charlotte Tilbury, a leader in the beauty industry, as a Charlotte Tilbury Counter Manager! In this pivotal role, you will be responsible for overseeing the daily operations of our counter, ensuring that our high standards of service and sales are met. You'll lead a team of passionate beauty advisors to create unforgettable experiences for our customers, showcasing the magic of Charlotte Tilbury's award-winning products. Your expertise in makeup artistry and customer engagement will help foster a loyal customer base while driving sales and brand visibility.

Requirements

• Minimum of 2 years of experience in retail management or related field, preferably in the beauty industry
• Strong leadership and people management skills
• Excellent customer service and interpersonal communication skills
• Passion for beauty and an understanding of makeup artistry and trends
• Proficient in using technology and sales reporting tools
• Ability to work in a fast-paced environment and adapt to changing priorities
• Availability to work flexible hours, including evenings, weekends, and holidays

Responsibilities

• Manage the daily operations of the counter, ensuring an exceptional customer experience is delivered at all times
• Lead, inspire, and train a team of beauty advisors to achieve and exceed sales targets
• Build strong relationships with clients to encourage loyalty and repeat business
• Coordinate and execute promotional events and activities that drive brand awareness and sales
• Analyze sales data and provide insights to improve performance and customer engagement strategies
• Maintain visual merchandising standards that reflect the Charlotte Tilbury brand aesthetic
• Collaborate with other retailers and departments to achieve business objectives

Benefits

• Structured induction programme – Charlotte’s Magic Academy
• Structured career development with support from industry experts
• Exclusive launches of products before anyone else
• Full Charlotte Tilbury Look on completion of Charlotte’s Magic Academy
• Access to Tilbury Treats – rewards platform for discounts
• Life assurance
• Birthdays off work
• Team sales incentives
• Many more fabulous benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees