Charlotte's Team Member

Charlotte's Coffee House•Dubuque, IA

43d•$12 - $14

About The Position

As a Full-Time Team Member at Charlotte’s Coffee House, you will be a crucial contributor to our dynamic team, ensuring smooth daily operations across our flagship locations. This role requires versatility and dedication, as you will be fully cross-trained in various café and kitchen functions, including barista, kitchen expediter, food preparation, cashiering, and customer service. Your primary goal will be to create a welcoming environment and exceptional experience for all our guests.

Requirements

Strong communication skills and a positive, team-focused attitude
Ability to multitask and adapt in a fast-paced environment
Flexibility to work across different roles and shifts, including weekends
Excellent organizational skills, particularly with food presentation, quality, and cleanliness
Must be 18 years or older

Nice To Haves

Previous experience in café, kitchen, or customer service environments is preferred but not required
Knowledge of food safety and kitchen hygiene practices is a plus

Responsibilities

Deliver outstanding customer service, anticipating and addressing guest needs promptly.
Prepare and serve high-quality coffee, beverages, and food items in adherence to our quality standards.
Ensure accuracy and quality in all food orders by coordinating kitchen and front-of-house service.
Operate the cash register, process transactions, and handle cash securely
Perform opening and closing procedures to ensure both locations run efficiently
Maintain cleanliness and organization of all work areas, including dishwashing, sanitizing, and restocking
Manage inventory levels, food orders, and proper storage, adhering to all health and safety regulations
Foster a team-oriented atmosphere, collaborating effectively with colleagues to solve problems and maintain service flow