Chariho Eye Care - Eyecare Sales Associate

EssilorLuxotticaRichmond, RI
391d

About The Position

The position at Chariho Eye Care involves providing exceptional patient experiences in selecting eyewear and other vision care products. The role is integral to establishing the practice as the premier destination for vision needs in the community, emphasizing customer service, product knowledge, and operational excellence.

Requirements

  • High School graduate or equivalent.
  • Strong customer service skills.
  • Strong basic math skills.
  • Effective selling skills.
  • Familiarity with technology, such as point-of-sale and patient record systems.
  • Embraces new technology and change.
  • Strong communicator and listener.

Nice To Haves

  • Eyecare experience
  • Sales experience

Responsibilities

  • Greets all patients with a warm welcome and shows urgency in providing service.
  • Explores the needs and priorities of patients and links them to practice offerings.
  • Attentive to details, asks clarifying questions, and consults with Optician as needed.
  • Demonstrates superior product knowledge and accurately describes product features and benefits.
  • Anticipates problems and strives to develop long-term solutions.
  • Possesses the ability to multi-task and manage time with competing priorities.
  • Custom fits glasses and accurately places prescriptions in lenses.
  • Commits to delivery dates and sets expectations for pick up, seeking feedback and referrals.
  • Strives to achieve exceptional results on goals and competencies.
  • Operates the point-of-sale system with accuracy and attention to detail.
  • Presents, celebrates, and educates at product pick-up.
  • Maintains the appearance of the practice and keeps displays organized.
  • Informs management of potential safety opportunities.
  • Adheres to attendance and daily time keeping requirements.
  • Follows all company policies and procedures.
  • Sells on your feet 80%-100% of the time.
  • Maintains proper dress code and performs other duties as assigned.

Benefits

  • Health care
  • Retirement savings
  • Paid time off/vacation
  • Employee discounts
  • Competitive bonus and/or commission plan
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