Chapter Engagement Specialist II

Project Management Institute

13d

About The Position

PMI is seeking a Chapter Engagement Specialist to support key stakeholders by building strong, collaborative relationships that enhance chapter operations and impact. This role partners closely with chapter leaders and mentors to deliver programs and services that sustain and grow existing chapters, provide meaningful member value, and foster long-term partnerships.
The specialist will help expand PMI’s presence and influence across chapters by driving initiatives aligned with the PMI 4.0 growth strategy. Responsibilities also include supporting new business development, as well as improving member satisfaction and retention within assigned regions, while ensuring alignment with PMI’s corporate goals, operational priorities, and evolving market needs.

Requirements

• Bachelor’s degree in relevant discipline. Equivalent experience may be considered.
• Minimum 5 years in an account management and business development capacity.
• Understanding of a business to consumer (B to C) environment highly desirable.
• Exceptional ability to think and present from an objective viewpoint, proactively engage and facilitate discussions with broad range of stakeholders.
• Successful advocacy with corporations through working with your chapter network
• You have an engaging personality with excellent communication and motivational skills to inspire chapters boards to adopt PMI’s product offerings to their members and local organizations.
• Ability and willingness to become thoroughly familiar with project management, the profession, and PMI in order to build credibility and respect with customers.
• Customer-facing experience, with a particular focus on problem solving and resolution of customer issues.
• Demonstrated success with a consultative sales style to help as well as influence stakeholders.

Responsibilities

• Support assigned regional stakeholders, engaged in developing strong relationships to effectively drive key chapter business functions in partnership with chapter leaders and mentors, delivering programs and services that support the maintenance and growth of existing PMI chapters, successful delivery of member value, and opportunities for long-term partnership with chapter leadership.
• Attain business targets and expand organizational customer base by utilizing the chapter network. Support both Private and Public Sector clients
• Develop and implement account plans to include expansion into executive relationships (organizations)
• Serve as a primary relationship leader within the region/country to key stakeholders in the market and within the PMI community.
• Build an effective industry network through your chapter network in your region
• Attend networking chapter events and raise the profile of PMI and brand awareness in the region/country
• Support the growth of PMI’s presence and influence with chapters, and actively drives business activities in line with PMI’s 4.0 growth strategy.
• Participate in new business development, satisfaction, and retention in assigned regions, ensuring strategic focus and alignment with PMI’s corporate objectives, operational strategies and market needs
• Act as a “trusted advisor” within their chapter relationships and work with multiple chapter leaders to increase adoption of PMI’s products and services.
• Focus on building strong relationships with both internal and external stakeholders.
• Identify lead generation opportunities and help contribute to the team’s efforts to grow the stakeholder base.
• Provide valuable feedback to PMI regarding reactions to new products and services that PMI would like to launch into the marketplace.
• Partner with chapters to ensure the successful execution of established business plans and local market strategies and application of appropriate processes and policies to attract, retain and enhance chapter member experience.
• Cultivate and strengthen relationships with chapters, volunteers, mentors, PMI communities, suppliers, and other partners to expand market approaches and/or identify value-added offerings through those relationships.

Benefits

• an excellent total package, with compensation and benefits based upon your geographic location.
• skill development opportunities, to help you grow now and into the future.
• access to a global network, to enrich your professional experience.
• flexible options to help balance work time and your time
• award and bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level