Chapter Development Manager

Alpha Gamma Delta•Indianapolis, IN

About The Position

Our Vision: Inspire the Woman. Impact the World. Our Mission: Alpha Gamma Delta is an international fraternity for women that exists to provide opportunities for personal development through the spirit of sisterhood. We support lifelong learning as a means to gain understanding and wisdom. We promote the value of fraternal membership and commitment to higher education. We help prepare members to contribute to the world's work. We advocate lifetime involvement in Alpha Gamma Delta. Expectations: Be Smart. Be Committed. Be creative and flexible. Learn, all the time. Live with integrity and expect the same from others. Cooperate, communicate and present your best self in all situations. Deliver your highest quality work with the time, resources and knowledge available. Belive in the power of women and the value of Alpha Gamma Delta. Your Role in Our Mission: A Chapter Development Manager is part of the Chapter Development Team and is broadly charged with continuously improving the member experience through the ongoing development and health of Alpha Gamma Delta collegiate chapters. A Chapter Development Manager works with fellow Chapter Development Managers and volunteer partners to continuously analyze, define and meet the varying needs of chapters and their members. Your success will be defined by your ability to produce quality work against hard deadlines, build collaborative and productive relationships with staff, volunteers and members and be committed to meet the needs of a growing, changing organization.

Requirements

Equal parts people-centered and compliance-oriented.
You possess good interpersonal skills with the ability to critically review and implement policies and procedures
An excellent communicator in the English language – both written and verbal – with strong ability to help people understand the “why” and see their role in the bigger picture
Flexible; able to adapt to changing needs and shift priorities as needed while keeping stakeholders informed
A team player, able to collaborate closely with others while exhibiting a positive attitude
Able to demonstrate sound decision-making in high-pressure conditions with minimal oversight
Detail-oriented, organized and confident with the ability to generate solutions and creatively solve problems
Bachelor’s degree required
Three to five years’ experience in related fields such as higher education or nonprofit preferred
Experience in customer/client facing roles preferred
Proficient with Microsoft Office, including Excel, Word, PowerPoint, Outlook and Teams
Ability and willingness to travel as a representative of the Fraternity when needed
Must be able and willing to lift and carry items 35-50 lbs. occasionally

Nice To Haves

Membership in Alpha Gamma Delta preferred, but not required

Responsibilities

Oversee the support, evaluation and development of the collegiate chapter functions, including but not limited to:
The development of resources to support various areas of collegiate chapter development
The assessment of collegiate programs such as the biannual awards process, Good Standing and Chapter Status
The implementation of Chapter Growth, Development and Experience Plans
The administration of collegiate member statistics and reports, in partnership with the Chapter Services Specialist
Partner with fellow Chapter Development Managers to implement an effective collegiate chapter servicing strategy that focuses on the experience and development of collegiate chapters
Partner with Fraternity Wellness Team to:
Evaluate the impact of Alpha Gamma Delta’s chapter development efforts and interventions and provide regular reports on statistics and trends to the Director of Chapter Development and Director of Member Experience
Collaborate with team members to execute chapter development initiatives and processes
Build and maintain relationships with campus professionals, regional leadership associations and pertinent professional groups
Travel as a representative of the Fraternity as needed