Kaiser Permanente-posted 2 months ago
Sacramento, CA
Ambulatory Health Care Services

In addition to the responsibilities listed below, this role is also responsible for identifying patients for whom palliative care is appropriate; providing debriefs and explanations of diagnoses and prognoses to patients, their families and loved ones, and staff; collaborating with a patient care team to plan for and discuss existential implications of goals of care; regularly engaging with the interdisciplinary team and seeking opportunities to educate them on the role of a chaplain within the team; identifying areas of improvement for palliative care-focused quality improvement projects and implementing changes; leading collaborations with the interdisciplinary care team to integrate spiritual screenings, patient histories, and assessments into scope of practice; and researching and developing self-care activities for the interdisciplinary team.

  • Promotes learning in others by proactively providing and/or developing information, resources, advice, and expertise with coworkers and members.
  • Builds relationships with cross-functional/external stakeholders and customers.
  • Listens to, seeks, and addresses performance feedback; proactively provides actionable feedback to others and to managers.
  • Pursues self-development; creates and executes plans to capitalize on strengths and develop weaknesses.
  • Leads by influencing others through technical explanations and examples and provides options and recommendations.
  • Adopts new responsibilities; adapts to and learns from change, challenges, and feedback.
  • Demonstrates flexibility in approaches to work; champions change and helps others adapt to new tasks and processes.
  • Facilitates team collaboration to support a business outcome.
  • Completes work assignments autonomously and supports business-specific projects by applying expertise in subject area and business knowledge to generate creative solutions.
  • Encourages team members to adapt to and follow all procedures and policies.
  • Collaborates cross-functionally and/or externally to achieve effective business decisions.
  • Provides recommendations and solves complex problems; escalates high-priority issues or risks, as appropriate.
  • Monitors progress and results.
  • Supports the development of work plans to meet business priorities and deadlines.
  • Identifies resources to accomplish priorities and deadlines.
  • Identifies, speaks up, and capitalizes on improvement opportunities across teams.
  • Uses influence to guide others and engages stakeholders to achieve appropriate solutions.
  • Contributes to collaborative efforts in spiritual care by recognizing the need for an interdisciplinary team, consult services, and departments.
  • Collaborates across the continuum of care and with relevant external spiritual care programs.
  • Provides patient, loved ones, and staff counseling services by applying diverse spiritual care assessment models.
  • Recommends appropriate spiritual counseling services and/or care interventions.
  • Leverages crisis intervention methods and techniques to help patients, loved ones, and staff experiencing a crisis event.
  • Helps to triage existential and spiritual counseling and creates appropriate care plans.
  • Provides during and after end-of-life support and counseling to patients, loved ones, and staff.
  • Documents spiritual assessments and interventions in the patient care record.
  • Role models cultural sensitivity when interacting with patients, their families and loved ones, and team members.
  • Identifies and/or tends to spiritual or religious needs including providing supportive counseling.
  • Provides spiritual resources to patients, loved ones, and staff.
  • Evaluates the quality and satisfaction of spiritual care services.
  • Masters degree in Divinity, Theology or related field from an accredited university.
  • Minimum two (2) years of pastoral care experience in a Hospital, Clinic, Ambulatory, Home Health/Palliative Care, or Hospice setting.
  • Knowledge of Palliative Care.
  • Business Documentation skills.
  • Acts with Compassion.
  • Conflict Resolution skills.
  • Intercultural Skills.
  • Interpersonal Skills.
  • Program Development experience.
  • Time Management skills.
  • Member Service experience.
  • Education and Training skills.
  • Knowledge of Spiritual Care Resources.
  • Understanding of Belief Systems and Practices.
  • Crisis Intervention skills.
  • Experience in Spiritual Care Counseling.
  • Experience in Spiritual Care Assessments and Interventions.
  • Knowledge of Bereavement Risk Assessment.
  • Community Engagement experience.
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