Channel Systems Engineer 2

Palo Alto Networks-posted 4 months ago
Miami, FL
5,001-10,000 employees
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As a Channel Systems Engineer covering a national footprint for a territory of Indian GSIs, your role will involve providing leadership, technical expertise, and guidance to partners on their journey towards becoming key Palo Alto Networks partners. You will work as a technical leader with channel partners, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with partners, training them on technical aspects, providing pre-sales technical assistance, and ensuring successful integration and post-sales success. The Channel Systems Engineer will act as a trusted advisor, driving growth within the region by fostering strong relationships with channel partners and ensuring they have the knowledge and tools needed to succeed. We are working to create partner experts for life.

  • Serve as the primary technical leader for channel partners within the assigned territory.
  • Collaborate with the designated partners to develop comprehensive business plans that align to strategic objectives.
  • Provide technical pre-sales support to partners, including product presentations, demonstrations and solution architecture design.
  • Collaborate with your sales peers to identify opportunities for new partnerships and expand existing ones.
  • Plan and drive detailed technical training sessions for partners, ensuring they are proficient in the company’s products, solutions, and integration processes.
  • Support channel partners with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams.
  • Applies Business and Technical Acumen to design and deliver customized solutions based on partner and customer needs.
  • Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business.
  • Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars.
  • Collaborate with the product management and development teams to provide feedback on product improvements based on partner and customer feedback.
  • Drives results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided.
  • 6+ years of experience in Partner Solution Consulting, pre-sales engineering, or a similar technical role within the technology industry.
  • Skilled in at least one of the following: Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE.
  • Prior experience working with channel is required.
  • Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners.
  • Previous experience selling, implementing, or managing SaaS offerings is strongly preferred.
  • Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions is preferred.
  • Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred.
  • Experience influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role.
  • Excellent communication skills, both verbal and written.
  • Hands-on experience with product installations, configurations, and troubleshooting.
  • Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment.
  • Strong problem-solving skills and a proactive attitude towards resolving issues.
  • Willingness to travel within the assigned region to support partners and attend events as necessary.
  • Proven track record of influencing key stakeholders and gaining buy-in for technical solutions.
  • Proficient in English.
  • Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military experience.
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