The Channel Strategy Owner for the Customer Portal at Novo Nordisk is responsible for leading the development and execution of a comprehensive strategy for healthcare professional (HCP) customer portals. This role focuses on ensuring that the portal aligns with organizational goals, enhances user experience, and drives continuous improvement through data-driven insights. The position involves overseeing various HCP-owned channels, including web, email, and SMS, while fostering a culture of best practices and collaboration across teams.