Channel Protection Manager - REMOTE
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About The Position
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. The Channel Protection Manager is a critical role for ensuring governance and integrity of sales channels involving distributors and other sales & marketing intermediaries (SMIs). This role is responsible for establishing the policies, procedures, standard work and analytics associated with monitoring the Healthcare channels for gray market activity and any unauthorized sales both within the US and outside the US. This role will be responsible for protecting business within our authorized channels and reducing activities that erode product margins. The Channel Protection Manager will develop and implement policies and procedures to standardize the approach to SMIs, including assessment of prospect SMIs and risk mitigation. The Position will be responsible for collaborating with business units leaders as well as global Commercial leaders to develop policies for alignment of product lines to support the strategy while not creating channel conflict or secondary channels. This includes making recommendations to commercial leaders that involve shutting down current and/or prospective channel partners/Customers. The Channel Protection Manager will have responsibility for development of strategy and policies to reduce gray market activity and fraudulent purchasing, protecting profitability of STERIS business units. Duties include developing policies for assessment of prospect distributors and other SMIs as well as procedure for review and integration of SMIs from acquired companies. The role also involves developing strategy and policies to minimize product diversion, including developing analytics to identify potential diverters and processes to manage the risk in partnership with Commercial leaders. The Channel Protection Manager will drive awareness of this issue across the Healthcare organization and provide Business Unit leaders with the data to understand the impact to their P&L and gain support on the remediation efforts. This includes leading quarterly channel protection QBRs with stakeholders and providing semi-annual updates to the Healthcare Management Team (HMT).
