Channel Alliance Specialist

People Driven Technology • Grand Rapids, MI

15h

About The Position

People Driven Technology, Inc is a fast-growing, modern technology integrator focused on delivering innovative IT solutions across the Midwest. We are a family-owned, local firm that focuses on simple, scalable business and technical outcomes for our clients. We leverage our decades of the combined business, technology, and engineering experience to deliver these outcomes, in a methodical manner. We’re not out to build and measure our business based on revenue but rather by the collective successes of our customers. We believe that mutual integrity, passion, and teamwork are the cornerstone values that define the relationships with our customers and strategic partners. When we engage we are all-in so to better those we serve. We are seeking a highly organized and detail-oriented Channel Alliance Specialist to join our Partnerships team. This role plays a critical part in supporting the success of our partner ecosystem by managing onboarding, communications, partner portal administration, funding coordination, and program support. The ideal candidate is proactive, collaborative, and enjoys balancing structured processes with dynamic, project-based work.

Requirements

• Bachelor’s degree in Business, Accounting, Marketing, Communications, or related field, or equivalent work experience.
• 2+ years of experience in partner management, channel programs, accounting, or related operational/coordination role preferred.
• Strong accounting and financial skills, with the ability to track budgets, reconcile payments, and support financial reporting.
• Excellent organizational skills with a strong attention to detail and accuracy.
• Proven ability to manage multiple tasks, deadlines, and stakeholders simultaneously.
• Familiarity with CRM, ERP, or project management systems (e.g., ClickUp, NetSuite, SharePoint) is a plus.
• Strong written and verbal communication skills.
• A collaborative team player with the ability to work cross-functionally across departments.

Responsibilities

• Coordinate onboarding of new partners, including scheduling introduction meetings, facilitating and filing contract signatures, and uploading partner logos and program details.
• Participate in monthly partner cadence meetings.
• Maintain accurate and up-to-date partner records across systems and collateral.
• Track key partner certification requirements and support Professional Services Directors with record keeping, including monitoring certification completions and expiration dates.
• Manage and maintain the partner portal, including adding/removing users and ensuring content accuracy.
• Update and distribute the monthly internal Partner Perspective newsletter, featuring industry updates, partner news, and announcements.
• Maintain and update partner materials and resources within SharePoint and the company website.
• Develop a strong understanding of partner funding programs, including Marketing Development Funds (MDF).
• Manage the lifecycle of MDF and other funding activities, including proposals, approvals, claims, and payments, in close collaboration with the Accounting Receivables team.
• Partner with the Marketing Specialist to audit activities, ensuring costs and invoices are properly tracked and tagged in ClickUp and NetSuite.
• Provide general support to the Channel Alliance Director on projects, initiatives, and large-scale events as needed.
• Contribute to special projects and other ad-hoc initiatives to strengthen the partner ecosystem.

Benefits

• Comprehensive medical, dental, and vision plans for you and your dependents.
• 401(k) Retirement Plan with Employer Match, Health Savings Account, Life Insurance, and Long-Term Disability.
• Competitive compensation.
• Collaborative and welcoming office culture.
• Work-life balance and unlimited paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees