Channel Account Director, Trade

NS Pharma Inc
$195,000,000 - $215,000

About The Position

The Channel Account Director, Trade will report to the Sr. Director, Head U.S. Market Access and will work collaboratively with Market Access Supply Chain & Trade colleagues to manage business relationships with Specialty Distributor, Specialty Pharmacy, Ambulatory Infusion Centers, AIC GPOs and Home Infusion providers. The objective of the position is to minimize NSP product access barriers and accentuate trade access opportunities. This role will manage transactional pull-through needs of negotiated contracts. Also, this position will collaborate with various internal stakeholders to optimize patient access to NSP products.  This individual contributor role will work with their accounts to build KPIs & metrics and then communicate updates & insights to the NS Pharma Commercial Market Access leadership team.

Requirements

  • Demonstrated experience in large account sales management processes and skills. 
  • Demonstrated ability to establish and maintain relationships and collaborate with internal associates, and with C-Suite/key stakeholder customers.
  • Expertise in complex therapy distribution models, including specialty pharmacy, specialty distributor, limited distribution networks, and site-of-care dynamics supporting infused or advanced therapies
  • History of participating in trade, distribution, and channel contract negotiations, including operational terms, performance standards, and risk mitigation consideration
  • Understanding of basic pharmaceutical pricing concepts and Gross-to-Net dynamics, including the implications of distribution channel strategy, specialty pharmacy economics, government pricing considerations, and contractual terms that may impact product net revenue.
  • Demonstrated analytical ability, decisiveness, business judgement, and interpersonal influencing & people skills.
  • 10 + years of experience in the pharmaceutical industry
  • 8+ years of pharmaceutical infusion product experience in areas such as IDN/hospital/HOPD systems of care-key account management, field reimbursement management, and trade account management knowledge & experience with Specialty Distributor, Specialty Pharmacy, Ambulatory Infusion Centers & AIC GPOs and Home Infusion providers

Nice To Haves

  • Sales, Sales leadership, and/or Key Account leadership is a plus.
  • MBA and/or equivalent strongly preferred.

Responsibilities

  • Serve as the primary commercial relationship lead for specialty pharmacy and distribution partners, ensuring alignment between pharmacy operations, distribution logistics, and NS Pharma Patient Services program requirements.
  • Represent Trade/Supply Chain and Market Access leadership in specialty pharmacy and distribution partner contract negotiations, defining comprehensive operational terms, performance frameworks (KPIs/SLAs), and reporting expectations to ensure accountability and service excellence
  • Partner with Trade/Supply Chain, Commercial Operations, and Finance teams to monitor product flow, gross-to-net and pricing implications, inventory visibility, distribution performance, and operational readiness across all portfolio distribution channels.
  • Direct high-level engagement through Leadership Summits and structured Business Reviews to ensure long-term alignment between partner operations and internal company business needs Collaborate with Patient Services leadership to design and implement specialty pharmacy programs, business rules, and workflows that minimize access barriers, optimize therapy initiation, and elevate continuity of care.
  • Serve as the operational liaison between distribution partners and internal Patient Services teams to identify and resolve access barriers impacting product dispensing, reimbursement, or patient onboarding
  • Develop an extensive understanding of the customers' organizational and financial goals.
  • Gain vertical & horizontal stakeholder access within assigned accounts
  • Work with Brand Market Access Marketing to identify and diagnose opportunities for value-added educational program development and messaging. 
  • Collaborate with National Training Leadership & Development on any potential training opportunities or requirements with trade partners.
  • Contribute to rapid optimal launch access for current and launch products with a focus on Cell and Gene Therapies.
  • Create and maintain Strategic & Tactical Account Plans.
  • Maintain a high level of supply chain & trade industry business acumen.
  • Provide NSP leadership at industry conferences such as Asembia, among others. 
  • Manage administrative requirements of the job.
  • Understand and apply Compliance Policies and Procedures (CPP).

Benefits

  • Medical, Dental & Vision Insurance, Basic and Voluntary Life and AD&D Insurance, Short- and Long-Term Disability Insurance, Flexible Spending Account, Health Savings Account, and Employee Assistance Programs
  • Discretionary Bonus Programs and Long-term Incentive Plan
  • Retirement Savings 401k with company match 
  • Generous Paid Time Off, Sick Time & Paid Holidays including a paid Year-End Shutdown.
  • Career Development, Progression and Training 
  • Flexible Work Arrangement Programs
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