Change Technician

ZT Systems•Secaucus, NJ

1d•$39,000 - $53,820

About The Position

ZT Systems is an established multibillion-dollar technology company with 30 years in business. We are one of America’s fastest-growing private companies. At ZT Systems, we put people first, and from day one our team members take on an ownership mentality. We are passionate about teamwork, and the consistent high quality of our solutions differentiates us in the minds of our customers. As a Change Management Technician in the Production Test Engineering organization, you will play a critical role in supporting change implementation across hardware, firmware, and test processes. You’ll work closely with the Change Management Program Manager and cross-functional teams to ensure smooth execution of change orders (COs) and maintain production continuity. Your responsibilities will include: Reviewing work-in-progress (WIP) products impacted by Change Orders and assessing upcoming shipment volumes to determine appropriate CO cut-in dates. Participating in weekly Change Firmware CO alignment meetings and tracking NPI SKUs for hardware/firmware compatibility. Managing and controlling NPI CO releases within defined time windows to ensure compliance and minimize production risk. Opening and managing change-related JIRA tickets for all test-relevant changes, including: Test flow changes Test configuration changes Test logic changes IT test software changes Customer-driven changes (typically in the form of COs) Documenting change details clearly and translating technical jargon into business-friendly language for stakeholders. Supporting all customers by learning the nature of different products and applying that knowledge to change management decisions. Collaborating with engineering and production teams to ensure changes are implemented accurately and on schedule. This role requires strong organizational skills, attention to detail, and the ability to bridge technical and business communication. You’ll have the opportunity to learn from industry leaders in custom-built servers and advanced solutions for cloud compute, storage, and AI. At ZT Systems, you’ll get to do work you are proud of alongside smart, passionate people. Every day, there are opportunities to collaborate with the best in the industry to design, build, and deliver impactful solutions to world-class customers. Along the way, you will gain hands-on experience in a face-paced environment that’s challenging, rewarding, and career-defining. A culture built around our values we work hard and think fast. We view challenges as opportunities—to do better, push harder, and be faster than we were the day before. When we fail, we learn from it and move on together. And when we succeed, we use the momentum to go even further. We create value with everything we do, building the foundation of today—and transforming the future of tomorrow. Join ZT Systems and help us build technology infrastructure that connects the world.

Requirements

High school diploma
2+ years of technician experience
Basic knowledge of computer architecture, networking, and storage
Strong organizational and documentation skills
Ability to communicate technical details in clear business language

Nice To Haves

Associate’s or Bachelor’s degree in IT, Electrical Engineering, Computer Engineering, or related field
Experience with JIRA or similar change management tools
Familiarity with manufacturing processes and test environments
Experience managing hardware/firmware compatibility and NPI processes
Background in test flow, configuration, or IT software changes

Responsibilities

Reviewing work-in-progress (WIP) products impacted by Change Orders and assessing upcoming shipment volumes to determine appropriate CO cut-in dates.
Participating in weekly Change Firmware CO alignment meetings and tracking NPI SKUs for hardware/firmware compatibility.
Managing and controlling NPI CO releases within defined time windows to ensure compliance and minimize production risk.
Opening and managing change-related JIRA tickets for all test-relevant changes, including: Test flow changes Test configuration changes Test logic changes IT test software changes Customer-driven changes (typically in the form of COs)
Documenting change details clearly and translating technical jargon into business-friendly language for stakeholders.
Supporting all customers by learning the nature of different products and applying that knowledge to change management decisions.
Collaborating with engineering and production teams to ensure changes are implemented accurately and on schedule.

Benefits

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan with generous company match
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs-
Company-paid life and disability insurance
Generous paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities
Matching gifts and volunteer programs to support causes you care about