Change Manager

Luster National-posted 6 days ago

Full-time • Mid Level

Onsite • New York, NY

51-100 employees

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We are seeking an experienced Change Manager to join our team on major NY transit and infrastructure projects. This role is critical in managing project changes to ensure compliance with contractual requirements, budgetary constraints, and schedule commitments. The ideal candidate will have a strong background in change management processes within large-scale heavy civil or transportation projects. This is a long-term, on-site position located in New York City.

Lead the end-to-end change management and claims process across design build and CM/GC contracts, ensuring transparency, timeliness, and fiscal discipline.
Review, analyze, and process change requests and change orders in accordance with transit client standards.
Collaborate with project controls, engineering, and construction teams to assess impacts of proposed changes.
Maintain accurate change logs, documentation, and reporting for internal and external stakeholders.
Prepare cost estimates, forecasts, and impact analyses for change-related activities.
Ensure compliance with contractual obligations and regulatory requirements.
Facilitate meetings with contractors, consultants, and client representatives to resolve change issues.
Serve as senior advisor to package managers, elevating early warning indicators and recommending mitigation tactics.

Bachelor’s degree in Engineering, Construction Management, Quantity Surveying, Business, or related field, or equivalent combination of education/experience.
8 + years managing change orders and claims on major transit or rail programs, including at least one project exceeding $500 million total contract value.
Demonstrated successful negotiation strategy and achieving favorable commercial outcomes for public sector transit owners or operators.
Mastery of contract forms (DBB, DB, CM/GC), FTA/FAR guidelines, and state procurement rules.
Proficiency with industry standard project management, schedule/cost and/or EDMS tools (e.g., P6, EcoSys, Unifier, MS Project, Bluebeam, etc.)
Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.).
Excellent written and verbal communication and interpersonal skills.
Excellent multi-tasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Natural curiosity, problem-solving abilities, and a passion for continuous improvement.

Master's degree in Engineering, Construction Management, Construction Law, or MBA.
One or more of the following certifications: Project Management Professional (PMP through PMI), National Contract Management Association (NCMA) certifications such as Certified Professional Contracts Manager (CPCM) or Certified Contract Manager (CCM).
Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Unlimited flexible time off
Paid holidays
Paid parental leave
Health, dental, and vision insurance
Flexible spending accounts (healthcare and dependent or elder care)
Long-term disability insurance
Short-term disability insurance
Life insurance and accidental death and dismemberment
401(k) plan with guaranteed employer contribution
Formal career planning and development program
$2,500 annually toward professional development
Wellness program with monthly wellness stipend
Company cell phone or cell phone plan reimbursement
Free personalized meal planning and nutrition support with a registered dietitian
Free personal financial planning services
Employee assistance program
Employee discounts
Employee referral bonus

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