Change Management Manager (Remote)

First American • Washington, DC

2d • Remote

About The Position

As a Change Management Manager, you will work as an individual contributor to help individuals and teams successfully adopt new processes, technologies, or organizational strategies. They plan and execute activities that prepare, support, and guide employees through transitions—reducing resistance and increasing engagement. Their work focuses on the people side of change, using structured methods to ensure changes are understood, embraced, and sustained. They enable projects and initiatives to achieve their intended business outcomes through effective human adoption.

Requirements

• Bachelor’s degree of equivalent combination of education and experience
• May require advanced degree
• 12+ years of directly related experience
• Professional certificates may be required for the role
• Some barriers to entry exist at this level, requiring department review.
• Mastery of Change Management Methodologies, Design Thinking, Agile, Lean and DevOps Principles.
• Basic fluency in a wide array of mixed-method research methodologies.
• Familiarity with personas, stakeholder mapping, impact analyses, road-mapping and other user experience methodologies.
• Good interpersonal, organizational, time management, negotiation, and collaboration skills.
• Ability to communicate effectively at all levels.

Responsibilities

• Define and integrate change management strategies for large programs.
• Advise senior sponsors and cross-functional teams on change impacts.
• Develop advanced tools, templates, and frameworks for enterprise use.
• Lead high-visibility stakeholder engagement efforts.
• Evaluate change effectiveness and lead post-implementation reviews.
• Serve as a recognized expert and mentor across the change community.

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees