Change Management Leader

U.S. Bank • Minneapolis, MN

114d • $170,255 - $200,300

About The Position

The Senior Change Management Director serves as a strategic leader driving the adoption and enablement of Operations initiatives. This role is critical to ensuring successful adoption and seamless integration of automation and AI capabilities across a diverse set of divisions within Operations. This role partners closely with enterprise partners, including technology, AI CoE, and others to ensure that organizational readiness, communication, and engagement strategies enable successful delivery and sustained value realization. Accountable for designing and executing change management frameworks to accelerate adoption of new operating models, automation platforms, and AI capabilities. They will lead a team responsible for stakeholder engagement, impact assessments, coordinating communications, and enablement to ensure that employees at all levels understand, embrace, and champion new ways of working. Responsible for partnering with executives and their leadership teams on change management initiatives that directly contribute to the key Operations priorities to ensure appropriate adoption. This function will create change management strategies based on assessment of the impact of the change and impacted work groups. Develops strong relationships with key stakeholders influencing decisions in line with business unit and enterprise strategy. Shares appropriate industry and company analyses to achieve strategic insight. Builds end to end engagement plans with deliverables/dates that enable change and increase knowledge as well as build adoption. Helps leaders understand how change initiatives may intersect to increase opportunities to connect the dots for target audiences independently. Ensures communications are appropriately executed and teams have materials necessary for desired adoption. Directly or indirectly manages a team responsible for building engagement plans and communications.

Requirements

• Typically a Bachelor's degree, or equivalent work experience.
• Typically 12 or more years of experience, including leadership of large, complex programs/initiatives.

Nice To Haves

• Ability to lead and connect change management initiatives across Operational business areas.
• Technically proficient in change management strategies.
• Ability to influence leaders to create plans that increase adoption results.
• Expertise in relationship management, executive communication, problem-solving, and conflict resolution.

Responsibilities

• Drive the adoption and enablement of Operations initiatives.
• Ensure successful adoption and seamless integration of automation and AI capabilities.
• Partner with enterprise partners to ensure organizational readiness.
• Design and execute change management frameworks.
• Lead a team responsible for stakeholder engagement and impact assessments.
• Coordinate communications and enablement strategies.
• Develop change management strategies based on impact assessments.
• Build strong relationships with key stakeholders.
• Create end-to-end engagement plans with deliverables and dates.
• Ensure appropriate execution of communications.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees