Change Management Consultant, Advisor

Zebra Technologies • Lincolnshire, IL

253d • $94,900 - $142,300 • Remote

About The Position

At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer's and partner's needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about - locally and globally. We've only begun reimaging the future - for our people, our customers, and the world. Let's create tomorrow together. The position we are hiring for is within the Global Supply Chain and Repair Organization. The Change Management Lead's primary internal-facing responsibilities are to create and implement change management strategies and plans in complex business contexts, including acquisition integration. In addition, the change management lead will coach business leaders on change leadership, enable others to drive change activities, help project teams integrate change management activities into their project plan, and create internal and external communications that aid in driving awareness and adoption of change. Externally, the Lead plays an important part in representing the voice of the customer and communicating to non-Zebra stakeholders. This will be a remote position.

Requirements

• BA/BS from an accredited college or university
• 8+ years of experience

Nice To Haves

• Experience in change management, project management, supply chain or related field
• A professional certification in Change Management is also preferred (For example: Prosci)
• Relevant professional experience, including wide ranging previous roles in change management and communications
• Experience and training in change management and communications methodologies. Experience with Prosci ADKAR model, LaMarsh, or similar desired
• Proven ability to work with different stakeholders and teams in a global, multi-site organization
• Exercise judgment and experience to tailor the change management strategy to meet the needs of a variety of project types, and apply context-specific methods, tools, and tactics
• Work independently with little or no supervision
• May provide guidance to other less experienced team members
• Experience leading change activities, including vision setting, leadership/change sponsor alignment and engagement, stakeholder analysis, impact identification, readiness assessment, communication strategies, training plans, and measurement of adoption
• Experience coaching leadership and project team members to guide them through the change management process
• Ability to think and act strategically and deliver high-quality results in a fast-paced environment
• Excellent written and oral presentation skills
• Attention to detail
• Maturity and professionalism in interactions at all levels
• Strong proficiency with Microsoft Office Suite (PowerPoint, Excel, Word)
• Strong interpersonal skills, with ability to tailor style and messages for different audiences
• Ability to coordinate, leverage, and maximize the knowledge, skills, and efforts of others to achieve goals
• Solid project management skills, including ability to manage multiple, dynamic projects and tasks
• International experience preferred
• Desired skills: SharePoint, MS Project, social media, Yammer, video production
• Experience with integrating acquisitions highly desired

Responsibilities

• Identify stakeholders, analyze stakeholder impacts, complete change management assessments, and create strategies to effectively drive change
• Drive understanding and adoption of new and modified tools, business processes, systems, job roles, and organizational structures
• Create and implement change management strategies and plans that maximize employee adoption and usage and minimize resistance
• Create and manage execution of change management deliverables (Change Management Plans, Stakeholder Assessments, Impact Assessments, Communications Plans, Training Plans)
• Support and lead training efforts
• Collaborate with peer change managers across Zebra to drive continuous improvement in the area of change management methodologies, documentation, communications, etc.
• Serve as a Zebra change management expert in cross-functional and company-wide strategic change initiatives
• Coordinate development and delivery of project-related communications and engagement activities
• Plan and execute cross-company communications and stakeholder engagement activities, potentially including events, forums, awareness meetings, newsletters, posters, leadership videos, local open houses, road shows, celebrations, etc.
• Collaborate with cross-functional marketing, communications, and partner program teams to coordinate timing and delivery of external communications
• Prepare program-level change management materials for use in regular leadership reviews, program status meetings, quarterly business reviews, etc.
• Establish and maintain necessary internal and external communications infrastructure, including change agents, distribution lists, mailboxes, repositories for documents and photos

Benefits

• Healthcare
• Wellness programs
• Inclusion networks
• Continued learning and development offerings
• Community service days
• Traditional insurances
• Compensation
• Parental leave
• Employee assistance program
• Paid time off offerings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Printing and Related Support Activities
• Education Level: Bachelor's degree