Change Management & Communications Manager

Boston Consulting Group • Atlanta, GA

77d • $95,000 - $116,333

About The Position

We are seeking a strong candidate with experience in Change Management and Communications to support product portfolios focused on delivering our digital workforce experience to employees. This role will contribute to the development and execution of change strategies to promote employee adoption and satisfaction of our digital products, drawing on behavioural science principles where appropriate to shape employee decision-making and adoption behaviours. Please note that this role is focused on company-internal (not client-facing) marketing, communications and change management.

Requirements

• 4-6 years of experience in consulting and/or project management-based change management
• Strong influencing, networking and relationship building skills with senior stakeholders
• Change or product marketing management certification
• Exposure to behavioural science or related disciplines, with interest in developing expertise further
• Complex problem structuring and solving experience
• Experience operating in an Agile operating model preferred
• Excellent written and verbal communication skills
• Accuracy and strong attention to detail
• University degree with demonstrated high academic achievement preferred

Responsibilities

• Executing enterprise-level change strategies
• Supporting the integration of behavioral science into change management strategies– applying principles such as nudging, habit formation, and choice architecture
• Adopting the end users’ perspective and bringing that lens to product teams and how we deliver change
• Engaging with end users to understand pain points and use cases
• Prioritizing and problem-solving in a fast-paced, collaborative and service-oriented environment with a very high performance culture
• Defining, measuring, assessing and improving KPIs associated with employee journey campaigns
• Translating change and communication strategies into clear, engaging content for employees
• Conducting stakeholder assessments and engagement plans to address and mitigate risks
• Performing change impact assessments, identifying risks to delivery/adoption; articulating practical and actionable mitigation activities
• Developing and delivering tactical and strategic communication plans
• Developing training & enablement approaches
• Acting as advisor to Product Owners to identify change impacts and advise on necessary mitigation steps
• Engaging with product portfolios and squads to understand product roadmaps
• Managing multiple stakeholders with competing priorities

Benefits

• Base salary range for this role in Atlanta is $95,000.00 - $116,333.33
• Bonus of up to 16%
• Generous retirement contribution that starts at 5% and moves to 10% after 2 years
• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees