Change Management & Communications Consultant

Kaeppel ConsultingAuburn Hills, MI
1dHybrid

About The Position

Kaeppel Consulting is seeking a Change Management & Communications Consultant to support the execution of several concurrent, high-visibility workplace initiatives, including the Return-to-Office (RTO) program, office expansion and build projects in Atlanta and Dallas, the launch of a new Salt Lake City location, and the rollout of a centralized Facilities Management site within SFS Connect. This consultant will be responsible for planning and executing integrated change and communications activities that ensure employee readiness, leadership alignment, and consistent messaging across locations and initiatives. The role is time-bound and focused on execution, risk mitigation, and adoption—not policy design or operational ownership.

Requirements

  • 5+ years of experience in change management, internal communications, or organizational transformation
  • Demonstrated experience supporting large-scale, multi-location initiatives
  • Strong executive and employee-level communication skills
  • Experience working across Facilities, HR, IT, and leadership stakeholders
  • Ability to operate independently in a fast-moving, execution-focused environment
  • Advanced proficiency with Microsoft 365 (Outlook, Word, PowerPoint, Excel), Microsoft Teams, and SharePoint Online for developing executive-ready communications, change materials, and centralized content hubs.
  • Experience using enterprise collaboration and planning tools (e.g., Monday.com or similar) to manage integrated communications plans, track readiness, risks, and deliverables across multiple concurrent initiatives.

Nice To Haves

  • Experience supporting workplace, real estate, or operational change initiatives preferred
  • Ability to leverage digital tools to drive adoption and engagement, including SharePoint-based knowledge hubs, employee communications channels, and feedback mechanisms (e.g., Forms, surveys, dashboards).

Responsibilities

  • Develop and execute a structured change management approach aligned to the RTO rollout and facility build timelines.
  • Identify stakeholder groups, change impacts, readiness gaps, and adoption risks across locations.
  • Proactively recommend mitigation strategies to address resistance, confusion, or misalignment.
  • Create and manage an integrated communications plan covering RTO, office builds, relocations, and workplace changes.
  • Draft and coordinate employee-facing communications, including announcements, FAQs, job aids, toolkits, and leadership messaging.
  • Ensure messaging is clear, consistent, timely, and aligned across Facilities, HR, IT, Security, and executive leadership.
  • Develop manager-specific guidance, talking points, and toolkits to support local execution and reinforce expectations.
  • Support leadership alignment on key messages, sequencing, and timing.
  • Advise leaders and managers on best practices for reinforcing change and addressing employee concerns.
  • Support the launch of a Facilities Management site within SFS Connect as a centralized source of truth.
  • Collaborate with Facilities leadership to structure, curate, and message content across key areas, including: About Facilities Management Our Services How to Work With Us Locations & Offices Policies & Guidelines Return-to-Office Hub Updates & Announcements FAQs & Resources
  • Drive awareness, adoption, and ongoing use of the site through coordinated communications.
  • Partner closely with the RTO core team and Facilities leadership to align communications with operational readiness.
  • Participate in standing working sessions and planning meetings as needed.
  • Provide regular status updates, risks, insights, and recommendations to program leadership.
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