Change Management Associate

JLL•Chicago, IL

1d•Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. What this job involves: Support enterprise-wide change management initiatives as part of JLL's Strategy 2030 transformation programs across our global workforce. You'll help implement organizational adoption strategies, execute training programs, and support incentive frameworks that accelerate transformation success. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and you'll play a key role in helping our people embrace the innovative changes that define our future. Working closely with the Change Management Lead and Transformation Office teams, you'll contribute to human-centered change strategies across business lines while developing your expertise in organizational transformation. This role offers an excellent opportunity for a people management professional to grow their change management skills while supporting large-scale initiatives that shape JLL's future. What your day-to-day will look like:

Requirements

Bachelor's degree required
3-5 years of experience in HR, organizational development, project coordination, or related people-focused roles
Experience supporting training delivery, employee engagement initiatives, or organizational programs
Strong project coordination and administrative skills with attention to detail
Excellent communication skills with ability to work effectively across different levels of the organization
Demonstrated ability to work collaboratively in team environments
Basic understanding of change management principles or willingness to learn quickly
Proficiency with Microsoft Office Suite and ability to learn new digital tools
Strong organizational skills with ability to manage multiple priorities simultaneously

Nice To Haves

Experience in professional services, real estate, or corporate environments
Background supporting large-scale organizational initiatives or training programs
Familiarity with employee engagement surveys, feedback tools, or HR analytics
Experience with project management tools and methodologies
Interest in organizational psychology and human behavior in workplace settings
Cross-cultural awareness and experience working with diverse teams

Responsibilities

Execute change management strategies for JLL's Strategy 2030 transformation initiatives under guidance of Change Management Director
Support implementation of influence tactics, incentive programs, and engagement strategies designed by senior team members
Assist in conducting organizational readiness assessments and documenting barriers to transformation adoption
Help deliver training programs, workshops, and communication campaigns to drive change adoption
Support administration of non-monetary incentive frameworks, including recognition programs and engagement initiatives
Coordinate logistics for change management workshops, working sessions, and team meetings
Track and report on cultural transformation metrics and employee engagement data using established frameworks
Assist with project coordination between Transformation Program Managers and business stakeholders
Provide administrative support for change management documentation, communication materials, and progress reports
Contribute to team meetings and planning sessions with insights from frontline change activities