Change Delivery Analyst III

Truist Financial-posted 3 months ago
Full-time • Mid Level
Charlotte, NC
5,001-10,000 employees
Credit Intermediation and Related Activities
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This role is Office Centric 4 days a week in the office. Responsible for providing expert level Change Delivery analysis and project management needs of the assigned portfolio, including large and complex. The Enterprise Change Delivery Analyst teammate is responsible for providing expert level project business analyst skillset and supports the needs within the Enterprise Program Management Office for the management of large and complex initiatives. Works with project teams to gather and analyze information needed, solving highly complex problems, while escalating issues as necessary. Manages the day-to-day activities supporting the planning, execution and/or maintenance of project delivery processes and/or deliverables to ensure the projects remain on schedule, within scope and budget; leading to a successful implementation, conversion and/or integration events. Teammate will collaborate with cross-functional teams, engaging project team members from business, operations, servicing and technology teams. Teammate possesses expert knowledge of the project delivery methodology and looks for process improvements and applies creative thinking and new ideas to existing opportunities.

  • Leads key components of project planning activities for large and complex initiatives including gathering, analyzing, and presenting data and recommendations needed for project decision makers.
  • Contributes to help define project scope and obstacles that would impact the success of the initiative.
  • Identifies and supports required changes to scope or timeline throughout the project lifecycle.
  • Leads execution activities including defining and organizing milestones, teams, and project schedules to reach project objectives.
  • Incorporates a risk management perspective to proactively identify project related events that may impact overall project scope, schedule and budget and/or impact desired outcomes for clients and teammates.
  • Prepares and maintains necessary project materials and artifacts, including business requirements prioritization, project plans/task lists, business readiness materials, and post-project summary and closeout artifacts.
  • Ensures project documentation (e.g. charters, meeting agendas and minutes, risk plans, dependencies and decision records, etc.) are created and maintained to have the appropriate level of traceability, tracking all impacts to completion and knowledge delivery to impacted audiences.
  • Gathers and analyzes data to draw thoughtful conclusions and recommendations to project leadership including identifying and resolving difficult issues.
  • Combines standard process knowledge and project/program experiences to contribute though leadership into planning and maintenance of each project event.
  • Ensure continuity of, and compliance with, governance requirements while also considering the unique factors and circumstances of each initiative.
  • Provides tracking and reporting of project status to leadership and enterprise teams, including measurement of key performance and risk indicators and success factors.
  • Develops expertise in the established enterprise project delivery and project financial management methodologies.
  • Remains engaged in the required routines and completes required training in a timely manner to learn and apply future iterations of methodology changes.
  • Establishes and maintains relationships with all stakeholders ensuring coordination across cross-functional teams.
  • Serves as an individual contributor with ownership of a key project responsibilities.
  • May serve as a resource for junior level resources promoting a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.
  • Bachelor's degree in a business-related field, or equivalent education and related training.
  • 5-7 years of experience in consulting, project management or process improvement related role.
  • Advanced understanding of project management framework and demonstrated ability to implement large scale initiatives.
  • Experience with Waterfall and Agile project management methodologies.
  • Strong organizational skills and attention to detail.
  • Strong communication skills, both written and verbal, with ability to influence others and facilitate difficult conversations with leadership.
  • Demonstrated ability to analyze complex problems, devise solutions and make decisions under pressure.
  • Ability and willingness to learn and adapt as the needs of the job change.
  • Demonstrated proficiency in computer applications, such as Microsoft Office software products.
  • Ability to travel as needed, occasionally overnight.
  • Five years of experience in the financial services industry or consulting.
  • Project Management Professional (PMP) certification, or International Institute of Business Analysis (IIBA) certification, and/or related project delivery training.
  • Prior experience with project delivery artifact management within MS Teams, MS Project, SharePoint, and/or Clarity.
  • Prior experience with project financial management tools.
  • Medical, dental, vision, life insurance, disability, accidental death and dismemberment.
  • Tax-preferred savings accounts.
  • 401k plan.
  • No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment.
  • 10 sick days (also prorated).
  • Paid holidays.
  • Defined benefit pension plan, restricted stock units, and/or a deferred compensation plan may be available.
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