State & Local Government- Change Analyst

Guidehouse•Nashville, TN

About The Position

What You Will Do : Proactively assist in the delivery of engagement activities and manage the completion of deliverables Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff Guide client and internal subject matter expert conversations toward effective outcomes Develop strategies to solve complex OCM challenges for our clients Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives Lead key components of change management projects and teams to develop and implement change strategies and plans Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives Track and report the status of change programs, including key metrics and risks Support the development and continuous improvement of Guidehouse change management methodologies and tools Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials

Requirements

Requires a University Degree and minimum 1-3 years of prior experience
Exposure to implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
Communications experience preferably in creating collateral, through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
Exposure or experience in developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
Experience developing and executing communication and engagement plans for a wide array of stakeholders
Organizational and project management skills
Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters
The ability to work as part of a team and prioritize resources and time effectively

Nice To Haves

Prosci or CCMP certification preferred
Experience with previously working on tech modernization projects
Change Management expereince

Responsibilities

Proactively assist in the delivery of engagement activities and manage the completion of deliverables
Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
Guide client and internal subject matter expert conversations toward effective outcomes
Develop strategies to solve complex OCM challenges for our clients
Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
Lead key components of change management projects and teams to develop and implement change strategies and plans
Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status
Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
Track and report the status of change programs, including key metrics and risks
Support the development and continuous improvement of Guidehouse change management methodologies and tools
Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend