State & Local Government- Change Analyst
About The Position
Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. The Change Analyst will proactively assist in the delivery of engagement activities and manage the completion of deliverables. This role involves working independently with minimal supervision, partnering with others to develop relationships across the engagement team, and leading one or more tasks or work streams within client engagements, potentially overseeing junior staff. The analyst will guide client and internal subject matter expert conversations, develop strategies to solve complex Organizational Change Management (OCM) challenges, and contribute to the team’s industry acumen and capabilities. Key responsibilities include leading change management projects, conducting user-centered research to increase customer awareness and adoption of change, creating content for stakeholder engagement, executing change readiness surveys and business readiness assessments, communicating with all levels of an organization, tracking change program status, and supporting the continuous improvement of Guidehouse change management methodologies and tools. The position also involves participation in business development activities such as proposals, whitepapers, and thought leadership.
Requirements
- A University Degree and a minimum 3 years of prior experience
- Exposure to implementing technology systems and financial management systems; examples include Salesforce, ServiceNow, Workday, Oracle
- Communications experience preferably in creating collateral, through a human-centered design (HCD) lens in creating materials such newsletters, executive briefings, and mass emails using mail merge and Send To functions within MS products
- Exposure or experience in developing change readiness surveys and business readiness assessments to identify barriers to resistance and developing plans to address barriers
- Experience developing and executing communication and engagement plans for a wide array of stakeholders
- Organizational and project management skills
- Excellent written and verbal communication skills across all levels of business, including experience writing reports and client or public-facing documents, as well as communicating complex concepts effectively through MS PowerPoint, including creating custom visuals and customization of slide masters
- The ability to work as part of a team and prioritize resources and time effectively
- No sponsorship available for this position
Nice To Haves
- Prosci or CCMP certification preferred
- Experience with previously working on tech modernization projects
- Change Management experience
Responsibilities
- Proactively assist in the delivery of engagement activities and manage the completion of deliverables
- Work independently, with minimal supervision, and partner with others to develop relationships across the engagement team
- Lead one or more tasks or work streams within a client engagement, overseeing individual contributions as well as potentially that of junior staff
- Guide client and internal subject matter expert conversations toward effective outcomes
- Develop strategies to solve complex OCM challenges for our clients
- Contribute to the development of the team’s industry acumen and capabilities through contribution to internal firm initiatives
- Lead key components of change management projects and teams to develop and implement change strategies and plans
- Conduct user-centered research to create practical approaches to increase customer awareness and adoption of change
- Lead the creation of content for stakeholder engagement regarding planned changes – what’s in it for me, why it matters, how it’s done, and the program's status
- Execute change readiness surveys and business readiness assessments with stakeholder groups, analyzing results to identify barriers to change and addressing barriers through change management support
- Communicate with all levels of an organization and prepare engaging and dynamic briefings for senior executives
- Track and report the status of change programs, including key metrics and risks
- Support the development and continuous improvement of Guidehouse change management methodologies and tools
- Participate in business development activities, such as proposals, capture, account teams, whitepapers, conferences, and/or other thought leadership materials
Benefits
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Student Loan PayDown
- Tuition Reimbursement, Personal Development & Learning Opportunities
- Skills Development & Certifications
- Employee Referral Program
- Corporate Sponsored Events & Community Outreach
- Emergency Back-Up Childcare Program
- Mobility Stipend
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
