Chandler Steakhouse Host - MGM Springfield

Mgm Springfield • Springfield, MA

20d • $18

About The Position

As a Host Person, you'll greet guests with warmth and professionalism, ensuring their experience starts on a high note while keeping our dining area clean, organized, and fully stocked. You'll be a key player in creating exceptional dining experiences and supporting our amazing team. Join us and be the friendly face that makes guests feel welcome as soon as they enter Chandler Steakhouse!

Requirements

• 2+ Years of prior dining host experience in a restaurant is preferred
• Willing and able to work Part-time on Tuesdays-Thursdays from 3:30pm-10:15pm and Fridays-Saturdays from 3:30pm-11:15pm

Responsibilities

• Communicate with Restaurant Reservations regarding special orders, cake orders, and requests, conveying all necessary information to management.
• Maintain knowledge of daily activities, in-house groups, house count, table assignments, room capacity, hours of operation, price range, and dress code.
• Greet guests promptly as they enter the restaurant and manage the reservation book, keeping an accurate count of reservations.
• Ensure menus are current and in good condition by replacing poor-quality menus and updating inserts as needed.
• Relay guest needs to the kitchen and management, and inform management of guest feedback to ensure smooth operations and quality service.
• Frequently check on guests waiting to be seated to provide reassurance that their tables are being prepared.
• Monitor cleanliness, sanitation, and organization of assigned work areas, and handle the podium and phone forwarding at the end of shifts.

Benefits

• Free meals in our employee dining room.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed