CHAMP Roadside Motorist Patroller - District 5

AECOM • Jesup, GA

228d • $17 • Hybrid

About The Position

AECOM is actively seeking highly motivated individuals for the CHAMP (Coordinated Highway Assistance & Maintenance Program) in District 5. District 5 covers the following areas; Baxley, Waycross, Brunswick, Statesboro, & Savannah, serving 26 counties in Southeast Georgia. Georgia DOT's complimentary roadside assistance and maintenance service known as CHAMP (Coordinated Highway Assistance & Maintenance Program) is available to motorists traveling through the region. CHAMP Operators play a key critical role in safeguarding motorists traveling the interstates by ensuring roadways are clear of debris, reporting highway maintenance issues and assisting stranded motorists, among other duties. These dynamic roles are ideal for individuals with solid mechanical and/or automotive repair skills, a background in long or short term driving, emergency responders, ex-military and former HERO responders. Full-time CHAMP Operators will be provided with a company cell phone, radio, and a fully outfitted response vehicle while working on this program.

Requirements

• High School Diploma and or equivalent certificate (GED) or 1 year of relevant work experience in lieu of education.
• Be a minimum of 18 years of age.
• Ability to drive, using an AECOM provided vehicle, patrolling and monitoring a segment of interstate roadway in an assigned region.
• Possess a valid Driver's License and a clean driving record, including no suspension of license in the last 5 years.
• Must pass a State and Federal criminal history/security and motor vehicle background checks.
• Must pass a pre-employment drug screen and successfully participate in the program's mandatory random drug screening process.
• Possess or be able and willing to obtain CPR and First Aid certifications.
• Working knowledge of basic automotive repair.
• Willingness to be on call 24/7 and respond to after-hours call outs.
• Position will include wearing associated personal protective equipment.

Nice To Haves

• Five (5) years of driving experience.
• Experience in working in roadway traffic environment, and good customer service.
• Basic knowledge of operations of emergency services.
• Basic knowledge of highway maintenance activities.
• Basic knowledge in minor auto repairs and automotive preventive maintenance.
• Ability to work independently with little supervision and manage own time.
• Demonstrated ability to reason and make good sound decision based on narrowly defined criteria or guidelines.
• Ability to guide or direct others at incident scenes.
• Ability to gather and disseminate information effectively.
• Working knowledge of the Manual of Uniform Traffic Control Devices (MUTCD).
• Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers.
• Proven ability to manage tasks in a professional manner.
• Demonstrated professional maturity.
• Proven ability to manage time and tasks professionally.

Responsibilities

• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorists, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Professionally and courteously assist the public with circumstances that have left them stranded, such as dead batteries, running out of gas, or flat tires.
• Ensure compliance with all Federal, State, and Municipal laws, rules and ordinances.
• Monitor, report and document roadway deficiencies to Dispatch or District offices.
• Works under direct supervision performing routine and repetitive duties.
• On-the-job training is received in an area of technical specialty.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Give automotive gas and or diesel fuel to stranded motorist when needed.
• Provide battery boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.

Benefits

• Medical, dental, vision, life, AD&D, disability benefits.
• Paid time off, leaves of absences.
• Voluntary benefits, perks, well-being resources.
• Employee assistance program, business travel insurance.
• Service recognition awards, retirement savings plan.
• Employee stock purchase plan.
• Tuition reimbursement and a take home vehicle to be used for company purposes.
• Opportunities for overtime hours and pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: High school or GED