The CFSS Captain is responsible for the direct supervision of CFSS coordinators. This is done by auditing employees’ work, performing performance evaluations, answering CFSS questions, and helping with coverage cases. The CFSS Captain maintains reduced active caseloads and must adhere to the same standards as the CFSS consultation coordinators regarding the quality of care. The CFSS Captain reports to the CFSS Supervisor. Who would be successful in this role? This role is ideal for someone who enjoys variety in their daily tasks and works with a diverse range of clients. A CFSS Captain holds significant responsibility as they manage both their caseloads and their team. Therefore, individuals who are seeking opportunities to consult, collaborate, and lead others will thrive in this position. Job Responsibilities and Duties: A CFSS Captain has the opportunity to work with persons served that may have a developmental disability, serious and persistent mental illness, chemical dependency issues, a physical disability, or are aging. The CFSS Captain is responsible for: Supervising a team of CFSS consultation coordinators. Managing billable unit expectations, approving paid time off, timecards, and expenses from direct reports. Being that support for coordinators both seasoned and new to the position. Offering and coordinating resources for the persons served being supported. Monitoring service deliveries and ensuring the person's served needs are met. Service plan development. Attend regular meetings with persons served. Captains play a significant role in the performance of the CFSS consultation coordinators, directly impacting on how supported they feel in their role and assisting with answering questions. Provide direct reports with consultations regarding their caseloads. Assist with training direct reports. Conduct WIP audits using Planstreet dashboard/reports for each team member at a frequency approved by the CMS/CMA.