CFS Regional Inside Sales Coordinator

About the position

UFP Concrete Forming Solutions is the premier supplier of lumber, plywood, and custom formwork solutions to the concrete construction industry. With a national network of manufacturing and distribution facilities near every major metropolitan area, we ensure our customers receive top-notch service, no matter how remote the job site. As a Regional Inside Sales Coordinator, you'll be at the forefront of developing new prospects and engaging with existing customers primarily by phone. Your efforts will drive sales for our locations in Grandview, TX and Schertz, TX.

Responsibilities

• Maintain frequent communication with our customer base to ensure their satisfaction and gather valuable insights.
• Solicit sales orders from existing customers and develop new ones through innovative phone and internet marketing strategies.
• Assist in qualifying leads by gauging interest levels, time frames, and needs, directing them to the appropriate channels.
• Execute market penetration strategies using web-based sales leads.
• Communicate sample needs for customers, dealers, and contractors with the plant.
• Drive new product sales by introducing customers to our latest offerings.
• Collaborate with account managers to address customer requests and solve problems efficiently.
• Maintain positive relationships with distributors and enhance sales programs with product managers.
• Attend shows, product introductions, and various product trainings as needed.
• Prepare various reports and correspondence as required.
• Perform other duties as required.

Requirements

• High school graduate or equivalent.
• Minimum two years of experience in customer service.
• Experience working in an office environment.
• Proficiency in computer and business-related software, including Microsoft Excel, Word, and Outlook.
• Familiarity with various office equipment (computer, scanner, etc.).

Benefits

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits