CFS CQI Program Accuracy Specialist
About The Position
The Department of Health and Human Services (DHHS), Division of Children and Family Services (CFS), is seeking a highly motivated individual to join our Team in the CFS Continuous Quality Improvement (CQI) Program Accuracy Specialist role. Under limited supervision is responsible for conducting quality assurance reviews of case management activities; coordinates with management and staff to develop and implement various strategies and initiatives to achieve the highest possible accuracy rate; performs related work as assigned. “You have the passion; we have the opportunities – let’s make a difference for Nebraskans” As the CFS CQI Program Accuracy Specialist, your job duties may include, but are not limited to the following: Complete ongoing case reviews to identify safety concerns and other issues that must be addressed by CFS Administrators, Complete Quality Assurance (QA)/Case Reviews using the Federal Child and Family Services Review tool and other Quality Assurance review tools, Participate in inter-rater reliability activities to ensure QA review reliability and repeatability results, Communicate QA and review results and trends to CFS staff. Communicate with CFS staff to address immediate safety issues to ensure the safety of children, Write reports, create pivot tables and charts, and/or other materials to present QA review results. Provide technical assistance, quality quick tips and technical assistance to support CFS field staff, Gather feedback from CFS case managers and supervisors to identify process and/or system inefficiencies and work collaboratively with staff to develop solutions for improvement, Work with Continuous Quality Improvement (CQI) team members to identify barriers to reaching outcomes for children and families and develop strategies to address areas needing improvement. Complete tasks and related activities in preparation for and to monitor the Federal CFSR Performance Improvement Plan, Assist management with preparation of case samples, training materials, reports, development and testing of review tools, and presentations as needed for CFS staff. Applicants should possess good oral and written communications skills, abilities to interpret and apply state and federal laws and standards to technical narrative material; learn and uphold the objectives, philosophies and functions of the Children and Family Services Division; and establish and maintain satisfactory working relationships with managers/administrators, community organizations, and the public.
Requirements
- Two years experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations.
- OR 24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field and experience in eligibility determination or assessing needs for public assistance and/or social services programs.
- The employee must possess a valid driver's license or the ability to provide independent authorized transportation.
- Previous Child Welfare experience
- Knowledge of and experience with State and Federal laws and regulations regarding Children and Family Services, various family dynamics, NFOCUS, and Microsoft Office products (especially Excel).
- Experience with the Children and Family Services Review (CFSR), case management activities to ensure safety, permanency and well-being for children and families.
- Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles.
- Knowledge of and experience with data analysis and reporting.
- good oral and written communications skills
- abilities to interpret and apply state and federal laws and standards to technical narrative material
- learn and uphold the objectives, philosophies and functions of the Children and Family Services Division
- establish and maintain satisfactory working relationships with managers/administrators, community organizations, and the public.
Nice To Haves
- Previous Child Welfare experience.
- Knowledge of and experience with State and Federal laws and regulations regarding Children and Family Services, various family dynamics, NFOCUS, and Microsoft Office products (especially Excel).
- Experience with the Children and Family Services Review (CFSR), case management activities to ensure safety, permanency and well-being for children and families.
- Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles.
- Knowledge of and experience with data analysis and reporting.
Responsibilities
- Complete ongoing case reviews to identify safety concerns and other issues that must be addressed by CFS Administrators
- Complete Quality Assurance (QA)/Case Reviews using the Federal Child and Family Services Review tool and other Quality Assurance review tools
- Participate in inter-rater reliability activities to ensure QA review reliability and repeatability results
- Communicate QA and review results and trends to CFS staff.
- Communicate with CFS staff to address immediate safety issues to ensure the safety of children
- Write reports, create pivot tables and charts, and/or other materials to present QA review results.
- Provide technical assistance, quality quick tips and technical assistance to support CFS field staff
- Gather feedback from CFS case managers and supervisors to identify process and/or system inefficiencies and work collaboratively with staff to develop solutions for improvement
- Work with Continuous Quality Improvement (CQI) team members to identify barriers to reaching outcomes for children and families and develop strategies to address areas needing improvement.
- Complete tasks and related activities in preparation for and to monitor the Federal CFSR Performance Improvement Plan
- Assist management with preparation of case samples, training materials, reports, development and testing of review tools, and presentations as needed for CFS staff.
Benefits
- We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life.
- Benefit eligibility may vary by position, agency and employment status.
- For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
