Certified Technician

Sunset Auto Family•Sumner, WA

About The Position

Ford Certified Technician Are you a Ford Certified technician looking for a new opportunity? Sunset Ford is adding to our team of highly successful Ford Certified technicians! Primary Responsibilities: Correctly troubleshoot customer concerns using the latest administrative and technical tools provided. Keep up to date with all technical publications and service communications. Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time. Address all original customer concerns before moving onto additional sales. Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendations. Participate in any Factory, or in-house sponsored training programs offered to you. Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy. Always come to work on time, ready to work. Perform any other duties assigned by the Service Manager. Ideal candidates will have: Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on Ford and other various makes and vehicle models. Outstanding communication skills Ability to read and comprehend instructions Ability to exercise good judgement Valid State driver’s license and good driving record

Requirements

Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on Ford and other various makes and vehicle models.
Outstanding communication skills
Ability to read and comprehend instructions
Ability to exercise good judgement
Valid State driver’s license and good driving record
Ford Factory Certification

Nice To Haves

ASE certification preferred

Responsibilities

Correctly troubleshoot customer concerns using the latest administrative and technical tools provided.
Keep up to date with all technical publications and service communications.
Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time.
Address all original customer concerns before moving onto additional sales.
Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendations.
Participate in any Factory, or in-house sponsored training programs offered to you.
Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy.
Always come to work on time, ready to work.
Perform any other duties assigned by the Service Manager.