The position involves engaging customers and patients by greeting them and offering assistance with products and services. The role requires resolving customer issues and answering questions to ensure a positive customer experience. It emphasizes modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, and courtesy, as well as Walgreens service traits like offering help proactively and servicing until satisfied. The position also involves developing strong relationships with the most valuable customers. Under the supervision of the pharmacist, the role assists in the practice of pharmacy in accordance with state, federal, and company policy. Responsibilities include reviewing and complying with the Walgreen Co. Pharmacy Code of Conduct, entering patient and drug information into pharmacy systems, filling prescriptions, and ensuring accuracy in medication dispensing. The position also includes assisting pharmacists in scheduling and maintaining workflow, reporting prescription errors, and adhering to company policies regarding pharmacy errors. Additionally, the role involves managing inventory activities, maintaining knowledge of asset protection techniques, and supporting the Pharmacy Manager and Staff Pharmacist in improving pharmacy performance data. The position may also include administering clinical services and maintaining relationships with the local medical community.