The position involves engaging customers and patients by greeting them and offering assistance with products and services. The role requires resolving customer issues and answering questions to ensure a positive customer experience. It emphasizes modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, and courtesy, as well as Walgreens service traits like offering help proactively and identifying needs. The position also involves developing strong relationships with the most valuable customers. Under the supervision of the pharmacist, the role assists in the practice of pharmacy in accordance with state, federal, and company policy. Responsibilities include reviewing and complying with the Walgreen Co. Pharmacy Code of Conduct, performing duties assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, and utilizing pharmacy systems to enter patient and drug information accurately. The role also includes filling prescriptions, verifying medicine correctness, and checking for possible interactions. Additionally, the position involves assisting pharmacists in scheduling and maintaining workflow, reporting prescription errors, and adhering to company policies regarding pharmacy errors and the Quality Improvement Program. The role requires strict adherence to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Other responsibilities include registering sales on the cash register, handling customer inquiries, processing manual claims for third-party prescription services, leading inventory management activities, maintaining knowledge of asset protection techniques, and supporting the Pharmacy Manager and Staff Pharmacist in analyzing pharmacy performance data. The position may also involve assisting in administering clinical services and developing relationships with the local medical community. The role supports the execution of the Pickup program and ensures the Pharmacy Department is well-stocked and orderly. Coaching pharmacy technicians and cashiers in efficient processes is also part of the job, along with completing special assignments as assigned.