The position involves engaging customers and patients by greeting them and offering assistance with products and services. The role requires resolving customer issues and answering questions to ensure a positive customer experience. It emphasizes modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, and courtesy, as well as Walgreens service traits like offering help proactively and identifying needs. The position also involves developing strong relationships with the most valuable customers. In terms of operations, under the supervision of the pharmacist, the individual will assist in the practice of pharmacy in accordance with state, federal, and company policy. Responsibilities include reviewing and complying with the Walgreen Co. Pharmacy Code of Conduct, entering patient and drug information into pharmacy systems, filling prescriptions, verifying medicine correctness, and checking for possible interactions. The role also includes assisting pharmacists in scheduling and maintaining workflow, reporting prescription errors, and adhering to company policies regarding pharmacy errors. The individual will be responsible for registering all related sales on the cash register and handling cash as required. Additional duties include assisting customers in locating products, processing manual claims for third-party prescription services, and leading inventory management activities in the Pharmacy Department. The position may also involve assisting pharmacists in administering clinical services and developing relationships with the local medical community.