The position involves engaging customers and patients by greeting them and offering assistance with products and services. The role requires resolving customer issues and answering questions to ensure a positive customer experience. The candidate will model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits such as greeting, eye contact, and courtesy, as well as Walgreens service traits like offering help proactively and identifying needs. The position also involves developing strong relationships with the most valuable customers. Under the supervision of the pharmacist, the candidate will assist in the practice of pharmacy in accordance with state, federal, and company policy. Responsibilities include reviewing and complying with the Walgreen Co. Pharmacy Code of Conduct, entering patient and drug information into pharmacy systems, filling prescriptions, and ensuring accuracy in medication dispensing. The candidate will also assist in scheduling and maintaining workflow, report prescription errors, and adhere to company policies regarding pharmacy errors. Additional responsibilities include managing cash register transactions, assisting customers in locating products, handling telephone calls, processing manual claims for third-party prescription services, and performing clerical duties as assigned. The candidate will lead inventory management activities, maintain knowledge of asset protection techniques, and assist in developing relationships with the local medical community. The role also includes supporting the execution of the Pickup program and ensuring the Pharmacy Department is well-stocked and orderly. Coaching pharmacy technicians and cashiers, complying with company policies, and completing special assignments are also part of the job. The candidate is expected to maintain certification through the designated training program and attend training sessions to acquire continuing education credits.