Certified Resident Monitor

The Transition House Inc. • Jacksonville, FL

1d • $16 • Onsite

About The Position

The Certified Resident Monitor plays a critical role in maintaining the safety, security, and daily operations of a work release facility serving individuals transitioning back into the community.

This position combines custodial supervision, documentation, and client interaction to ensure a structured, compliant, and supportive environment. The ideal candidate is dependable, composed under pressure, and committed to helping individuals successfully reintegrate into society.

Requirements

• High School Diploma or GED
• Ability to work in a structured or secure environment
• Willingness to work with justice-involved individuals
• Strong communication and documentation skills
• Ability to remain calm and professional in high-stress situations
• Sound judgment and decision-making skills
• Team-oriented with strong interpersonal boundaries
• Valid Florida driver’s license
• Ability to pass a background screening and meet Florida Department of Corrections requirements
• FDC Corrections certification CJSTE

Nice To Haves

• Experience in corrections, criminal justice, behavioral health, or reentry services
• Prior experience working with justice-involved populations
• College coursework in criminal justice, psychology, social work, or related field

Responsibilities

• Maintain safety, security, and supervision of residents in a structured work release environment
• Conduct routine counts, inspections, and searches to control contraband and ensure compliance
• Monitor daily resident activities including meals, work assignments, visitation, and recreation
• Complete accurate documentation, reports, logs, and entries in the inmate management system
• Perform intake procedures for new residents, including documentation and file setup
• Respond appropriately to incidents while maintaining professionalism and emotional control
• Identify and report safety, medical, or behavioral concerns
• Enforce policies, procedures, and emergency protocols
• Participate in required trainings and staff meetings
• Support a respectful, structured, and accountable environment for residents and staff

Benefits

• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Up to 25 days of PTO based on tenure
• 7 Wellness Days annually
• 11 Paid Holidays plus 1 Floating Holiday
• Flexible scheduling options (based on operational needs)
• Professional development support
• Employee discount programs
• Referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees