Certified Pool Operator / Area Director- NYC

NFC Amenity Management • Brooklyn, NY

2d • $100,000

About The Position

We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming are essential! Must have current Lifeguard/CPR certifications, Certified Pool Operator certifications , and minimum 5 years of experience as CPO and maintaining DOH pool/spa compliance. The pay for this full-time position is $100,000 per year. It will require the flexibility to work both weekdays and weekends as needed. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day for our Area Directors As an NFC Amenity Area Director, you get to work at some of the most exclusive addresses in the area, where you will oversee dynamic, forward-thinking, top-notch services. In this role, you will lead, manage, and support the operations of multiple properties within your designated area. Ultimately, as an Area Director, you'll be the driving force behind our growth and success. Here are just a few other responsibilities you will have throughout your day: You will lead the way for site managers and their teams, inspiring them to do their best work and encouraging collaboration. Collaborate with NFCs senior leadership on creative, area-specific growth and development strategies that align with the company's overall vision. Monitor performance and take action to support the onsite team in consistently enhancing performance and service. Build and maintain strong relationships with clients, your team members, and your NFC support team. Ensure exceptional customer experiences by inspecting and maintaining high service standards. Confidently and effectively solve problems and make operational decisions. Find, train, and develop the superstars within your teams. Manage the approved budget for each property within your portfolio, including tracking revenue and expenses for financial success. Conduct 5-diamond inspections to ensure the facilities are clean, tidy, cozy, and always show-ready. Ensure compliance with health and safety regulations. Stay in the loop on market trends and clients needs. Monitor service quality and make adjustments as necessary. Address clients' concerns or issues in a prompt, professional, and courteous manner. Regularly visit properties, maintaining a well-groomed and professional appearance. Enjoy genuinely interacting and connecting with people.

Requirements

• Must have current Lifeguard/CPR certifications
• Certified Pool Operator certifications
• Minimum 5 years of experience as CPO and maintaining DOH pool/spa compliance
• Must work well by themselves
• Must enjoy a fast-paced environment
• Must make eye contact and be welcoming

Responsibilities

• Lead site managers and their teams, inspiring them to do their best work and encouraging collaboration.
• Collaborate with NFCs senior leadership on creative, area-specific growth and development strategies that align with the company's overall vision.
• Monitor performance and take action to support the onsite team in consistently enhancing performance and service.
• Build and maintain strong relationships with clients, your team members, and your NFC support team.
• Ensure exceptional customer experiences by inspecting and maintaining high service standards.
• Confidently and effectively solve problems and make operational decisions.
• Find, train, and develop the superstars within your teams.
• Manage the approved budget for each property within your portfolio, including tracking revenue and expenses for financial success.
• Conduct 5-diamond inspections to ensure the facilities are clean, tidy, cozy, and always show-ready.
• Ensure compliance with health and safety regulations.
• Stay in the loop on market trends and clients needs.
• Monitor service quality and make adjustments as necessary.
• Address clients' concerns or issues in a prompt, professional, and courteous manner.
• Regularly visit properties, maintaining a well-groomed and professional appearance.
• Enjoy genuinely interacting and connecting with people.

Benefits

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage are available to qualifying employees in applicable areas.
• Start earning generous paid time off as of your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed