Certified Pharmacy Technician

Jane Pauley Community Health Center, Inc.•Indianapolis, IN

About The Position

Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we’re committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we’re proud to create a welcoming, team-based environment where employees can grow and thrive. We are so glad you’re considering joining our 16th Street Health Center as a Pharmacy Technician. At Jane Pauley Community Health Center (JPCHC), we are a Federally Qualified Health Center (FQHC) dedicated to providing accessible, respectful, and integrated healthcare for all—regardless of insurance status or ability to pay. Job Summary Under the direction of the Pharmacy Manager and in close partnership with pharmacy and clinic staff, the Pharmacy Technician helps ensure JPCHC operates a compliant, patient-centered retail pharmacy. This role is key in supporting patients’ health and wellness through accurate medication dispensing, customer service, and meaningful integration of pharmacy services into patient care.

Requirements

Indiana Pharmacy Technician license, without restrictions.
Prior experience in ambulatory, community, or retail pharmacy.
Familiarity with FQHC models of care and the 340B program preferred.
Highly organized, detail-oriented, with strong follow-up and communication skills.
Professionalism and confidentiality in accordance with State and Federal regulations.
Proficient in Microsoft Office and electronic health records.
Ability to manage vendor relationships effectively.

Nice To Haves

National Pharmacy Technician Certification (PTCH or NHA).

Responsibilities

Provide patient-centered service with a strong focus on patient safety and care.
Accurately interpret prescriptions and enter data into the pharmacy dispensing system.
Maintain complete and accurate patient records.
Submit insurance claims and resolve rejections.
Complete prescription production: NDC verification, counting, bottling, and labeling.
Dispense medications to patients/caregivers after pharmacist verification and patient ID confirmation.
Manage inventory, including wholesaler check-ins and cycle counts.
Prepare and reconstitute medications as needed.
Maintain a clean, sanitary, and organized work environment.
Assist patients and clinic staff in navigating medication access options (standard prescriptions, 340B, PAP, samples, etc.).
Deliver medications to other clinic locations or patient homes as needed.
Retain required documentation per compliance standards.